Shift Operations Manager

Smurfit-Westrock; Dublin (GA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k with match

Tuition reimbursement

Job summary

Smurfit Westrock, a pulp and paper mill in Dublin, GA, is seeking a Shift Operations Manager to lead daily shift activities including safety, quality, shipping, and maintenance coordination. The SOM will oversee cost management and environmental control while prioritizing shift maintenance and rapid response to emergencies.

Key responsibilities include coaching and developing staff, fostering collaboration, solving complex issues, adapting to change, and maintaining effective communication to

Qualifications

• High School diploma or GED required.
• Bachelor’s degree in Engineering or Paper Science preferred.
• 10 years of relevant experience and knowledge of the Collective Bargaining Agreement preferred.

Responsibilities

• Coaching employees: provide tools, training needs and development plans.
• Foster collaboration and maintain trust and respect among teams.
• Apply structured problem-solving to identify root causes and deliver timely solutions.
• Demonstrate adaptability to changing demands, processes, and information.
• Communicate data and critical messages effectively to internal and external audiences.
• Plan and manage time to meet deadlines and improve productivity.
• Ensure reliable employee performance and compliance with safety, production and quality requirements.
• Resolve customer issues and identify preventative solutions.
• Supervise shift employees to hit safety, quality, productivity and efficiency goals.
• Oversee workforce planning, directing work and conducting performance reviews.

Skills

Leadership

Collaboration

Problem-Solving

Time Management

Communication

Education

High School diploma or GED

Bachelor’s degree in Engineering or Paper Science

Tools

SAP

Microsoft Office (Excel/Word)

Optivision

Process book software

Employee management systems

Job description

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

Position: Shift Operations Manager

Job Code: MOPOM2 + Supv, Mfg Ops

Location: Dublin, GA

The Opportunity:

Smurfit Westrock, a pulp and paper mill located in Dublin, GA, is actively seeking a Shift Operations Manager (SOM). The SOM is responsible for managing daily shift responsibilities of the paper mill, including shipping and stock preparation, safety and quality operations, managing production costs, monitoring environmental waste control, and employee relations. The SOM also has mill-wide responsibilities for prioritizing shift maintenance and responding to emergencies.

Major Job Responsibilities:

Business Excellence

• Coaching: Provides people with tools, knowledge, and opportunities to develop themselves; determines employees’ training needs, works with employees to produce continuous development plans, and provides regular feedback and coaching to help employees develop in current and future roles; visibly supports culture and teams.
• Collaboration: Works effectively with others to complete a task or achieve a common objective; ability to cooperate in both interpersonal and team relationships to foster enthusiasm and maintain mutual trust, candor, and respect for others. Works through conflict constructively.
• Problem-Solving: Applies knowledge to frame, simplify and solve complex issues; focuses on identifying root causes to create solutions in a timely and decisive manner; reconciles conflicting and/or incomplete information to develop solutions.
• Adaptability: Demonstrates agility, flexibility, and a willingness to modify one’s approach to achieve desired results; responds quickly to changing demands, processes, and updated information.
• Communication: Creates and delivers engaging presentations to internal and external audiences; develops new communication strategies and approaches to communicate data, insights, and critical messages resulting in clear understanding.
• Time Management: Plans, prioritizes, and manages time spent on accomplishing tasks to increase productivity and efficiency; demonstrates awareness and control over amount of time spent on activities; meets deadlines.

People and Culture

• Ensure reliable employee performance and compliance with environmental, safety, production, and quality requirements.
• Resolve customer issues and identify preventative solutions.
• Supervise assigned shift employees to accomplish daily safety, quality, productivity and efficiency goals.
• Oversee workforce planning through assigning and directing work, conducting employee performance reviews and coaching employees to achieve developmental goals.

Technical Skills:

• SAP
• Microsoft Office- Excel, Word
• Optivision software
• Process book software
• Employee management systems
• Frequent standing and walking in a hot, humid, cold and noisy industrial work environment; non-climate-controlled environment; exposure to extreme hot or cold temperatures; exposure to machinery conditions of over 100⁰F; ability to operate or learn to operate heavy equipment; maintain strict adherence to safety rules and regulations.

Experience:

• Preferred:10 years of relevant experience and working knowledge of the Collective Bargaining Agreement

Education:

• Required: High School diploma or G.E.D.
• Preferred: Bachelor’s degree Engineering or Paper Science degree preferred.

What we offer:

• Corporate culture based on integrity, respect, accountability, and excellence.
• Comprehensive training with numerous learning and development opportunities.
• An attractive salary reflecting skills, competencies, and potential.
• Benefits package to include medical, dental, vision, life insurance, 401k with match, tuition reimbursement, employee discounts, employee referral bonus, and much more!
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.