Shift Managers

McDonald's; Westborough (MA); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

College tuition reimbursement

Educational programs

401(k) with up to 5% matching

Generous bonus program

Paid time off

Health insurance

Flexible schedules

Job summary

McDonald’s franchisee is hiring an Experienced Shift Manager to lead shifts, ensure fast, accurate, and friendly service, and drive operational excellence. You’ll oversee food safety, team communication, and performance while guiding crew scheduling and training efforts.

The role offers competitive hourly pay, tuition assistance, a 401(k) with matching, bonuses, PTO, health coverage, and flexible schedules to support growth and work-life balance.

Qualifications

• Previous experience in a managerial or supervisory role preferred.
• Strong leadership, communication, and problem-solving skills.
• Ability to thrive in a fast-paced, team environment.

Responsibilities

• Supervising food safety and cleanliness procedures.
• Communicating effectively with Crew and other Shift Managers to run smooth shifts.
• Achieving shift targets and helping departments meet their goals; monitoring safety, security, inventory, and profitability.
• Managing Crew schedules and encouraging high performance.
• Providing exceptional customer service and quality food production.
• Training new team members on critical job functions.

Skills

Leadership

Communication

Problem-solving

Team management

Customer service

Job description

$17–$20/hour

Experienced Shift Manager

Join a team where our Owners, Directors, Area Supervisors, and General Managers all started as crew! We provide the tools, training, and resources to help you grow your career. This role is with an independent McDonald’s franchisee

Why You’ll Love This Role

• Competitive pay ($17–$20/hour)
• College tuition reimbursement and educational programs
• 401(k) with up to 5% matching
• Generous bonus program
• Paid time off
• Health insurance
• Flexible schedules

Start building your future through world-class training, free high school completion programs, English language classes, and career advising.

Responsibilities

As a Shift Manager, you will lead shifts to ensure customers receive a fast, accurate, and friendly experience. Key responsibilities include:

• Supervising food safety and cleanliness procedures
• Communicating effectively with Crew and other Shift Managers to run smooth shifts
• Achieving shift targets and helping departments meet their goalsMonitoring safety, security, inventory, and profitability
• Managing Crew schedules and encouraging high performance
• Providing exceptional customer service and quality food production
• Training new team members on critical job functions

Requirements

• Previous experience in a managerial or supervisory role preferred
• Strong leadership, communication, and problem-solving skills
• Ability to thrive in a fast-paced, team environment

Franchise Disclaimer

This position is with an independent McDonald’s franchisee, not McDonald’s USA. The franchisee is the employer and is responsible for all employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. McDonald’s USA has no control over employment decisions and will not receive your application.