Shift Manager & Training Lead for Fast-Casual Dining

Jimmy John's; Prosper, Northern (TX, KY); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Jimmy John's in Prosper, TX is seeking a shift supervisor to manage all restaurant functions when the General Manager is not on duty, ensuring fast, accurate sandwich preparation and world-class customer service. You will oversee a small team, handle inventory, training, and daily operations, maintain cleanliness, and ensure 100% service integrity while driving delivery speed and customer satisfaction.

This role requires flexibility, overtime, and a commitment to brand standards, with duties

Qualifications

• Manages a staff of 3–15 employees.
• Provides on-the-job training for all employees.
• Oversees ordering, receiving, storage and issuing of supplies to minimize waste.
• Forecasts food items and usage per shift.
• Maintains customer service and quality standards.

Responsibilities

• Supervises food preparation and service on duty.
• Routes deliveries and supervises drivers to maximize speed.
• Responsible for cash drawers and daily paperwork.
• Completes opening and closing procedures and shift reports.
• Maintains cleanliness and equipment upkeep.

Skills

Staff management

Training others

Inventory control

Food safety & quality

Job description

Jimmy John's in Prosper, TX is seeking a shift supervisor to manage all restaurant functions when the General Manager is not on duty, ensuring fast, accurate sandwich preparation and world-class customer service. You will oversee a small team, handle inventory, training, and daily operations, maintain cleanliness, and ensure 100% service integrity while driving delivery speed and customer satisfaction.

This role requires flexibility, overtime, and a commitment to brand standards, with duties