Shift Manager — Training & Guest Experience Leader

Subway Group; Shelby Charter Township (MI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Brand partnership discounts

Scholarship Opportunities

Hands on career experience

Job summary

Subway in Michigan is seeking a Shift Manager who will deliver an excellent guest experience while controlling inventory and scheduling staff. The ideal candidate should possess strong communication and organizational skills, along with a high school diploma or equivalent.

You will also be responsible for training Sandwich Artists and ensuring equipment operates efficiently during shifts. Career growth opportunities include brand discounts and scholarships.

Qualifications

• A minimum of 1 year of experience in a restaurant environment.
• Ability to work any area of the restaurant as needed.
• Physical capability to lift up to 30 pounds occasionally.

Responsibilities

• Provide an excellent guest experience.
• Control inventory and schedule staff.
• Train and supervise Sandwich Artists.

Skills

Communication skills

Organizational skills

Teamwork

Education

High school diploma or equivalent

Tools

Point of Sale system

Job description

As part of the Subway® Team, you as a Shift Manager will focus on six main things:

• Providing an excellent guest experience
• Ensuring that great food is prepared & served
• Keeping our restaurants functional, clean and beautiful
• Controlling inventory
• Scheduling and supervising staff
• Being a team player

In addition to the role of a typical Sandwich Artist®, key parts of your day to day will consist of:

• Cascading training to Sandwich Artists™ on existing and new responsibilities
• Scheduling and supervising staff
• Practicing inventory control standards
• Ensuring equipment is in proper working order during shift
• Completing paperwork as needed

As a Subway® Team Member, you’ll have access to:

• Brand partnership discounts
• Scholarship Opportunities
• Opportunity to earn University course credits
• Hands on career experience in a restaurant business

PREREQUISITES

Education: High school diploma or equivalent

Experience: A minimum of 1 year of experience in a restaurant environment.

ESSENTIAL FUNCTIONS

Communication and organizational skills

Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.

*You will receive training on your roles and responsibilities

Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location

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