Shift Manager Trainee

ABC Fine Wine & Spirits, Inc.; Wildwood (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a family-owned, growth-oriented organization as a Manager on Duty, where you will oversee store operations and deliver exceptional customer service. This role requires a strong focus on management practices and customer engagement, ensuring that every guest feels welcomed and valued. You will be responsible for training staff, managing transactions, and maintaining store cleanliness. With a commitment to enriching lives and celebrating everyday moments, this position offers opportunities for personal and professional growth in a supportive environment. If you're ready to take on a dynamic role in the exciting alcohol industry, we want to hear from you!

Benefits

Paid Vacation and PTO

Tuition Reimbursement

Employee Discounts on Wine and Spirits

Excellent Wellness-Based Health Insurance

Dental and Vision Plans

Company-Match 401K Program

Employee Assistance Program (EAP)

Qualifications

• Must be at least 21 years old with management experience.
• High School Diploma or GED required; college education preferred.

Responsibilities

• Manage store operations and provide excellent customer service.
• Train and direct sales associates to ensure store procedures are followed.

Skills

Customer Service

Management Skills

Cash Handling

Flexibility

Education

High School Diploma or GED

1 Year in Business Management or Related Field

Tools

Point-of-Sale (POS) System

Job description

• Serve as Manager on Duty, open and close the store, assist the Store Manager and Assistant Manager in overseeing store operations
• Greet every guest as they enter the store and provide friendly, prompt, fun, and courteous service
• Operate a Point-of-Sale terminal to process guest transactions, with accurate cash handling, other tender acceptance, and applying coupons or discounts in accordance with company procedures; also handle opening and closing functions including reconciliation
• Attend onsite and online training to gain knowledge of management practices as well as knowledge of products and services such as our Sourced & Certified products
• Maintain Responsible Vendor status throughout your employment, for alcohol & tobacco purchases while operating POS, wine taps, growler station or tasting tables by checking proper forms of identification for age verification
• Train, coach and direct other sales associates when acting as Manager on Duty to promote exceptional customer service and follow store operation procedures
• Assist in daily maintenance of property cleanliness; including pick-up or sweeping of debris inside and outside, emptying trash receptacles, collecting shopping carts from the parking lot, and cleaning restrooms
• Provide wrapping service for ABC products and assemble custom gift baskets, and provide carry-out service when needed
• Unload and put away weekly truck deliveries. Merchandise and display product on store shelves and beer coolers in accordance with Operational Guidelines, restocking with product from the stockrooms as needed
• Perform other tasks/projects as assigned by store management team

Job Requirements:

• Candidates should be 21 years of age or older
• Able to work a flexible schedule as business requires, night and weekends, especially during holidays
• A High School Diploma or general education degree (GED). At least 6 months of experience and/or training in a management or leadership role; at least 1 year of education from a college or technical school in Business Management or related field; or equivalent combination of education and experience.

Physical Requirements (with or without accommodation):

• Must be able to remain standing for long periods upwards of 8 hours at a time, frequently move about throughout the store
• Must frequently lift and/or transport up to 35 pounds throughout the store including through any stockrooms or backroom on premises
• Occasionally ascends and descends ladders and step stools to safely access stockroom and floor shelves as needed

Our Mission is: “We make everyday celebrations better while enriching the lives of team members and by contributing to organizations that benefit families in the communities we serve.”

Come join this family-owned, growth-oriented organization today!

• PAID VACATION AND PTO
• TUITION REIMBURSEMENT
• ABC UNIVERSITY - GREAT WINE, SPIRITS, BEER, CIGAR TRAINING
• EXCELLENT WELLNESS-BASED HEALTH INSURANCE FOR INDIVIDUAL + FAMILY
• DENTAL AND VISION PLANS
• COMPANY-MATCH 401K PROGRAM
• EMPLOYEE DISCOUNTS ON WINE AND SPIRITS
• EMPLOYEE ASSISTANCE PROGRAM (EAP)

Equal Employment Opportunity:
ABC is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and we make all employment decisions without regard to race, ethnicity, color, age, sex, gender, gender identity or gender expression, sexual orientation, religion, creed, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, medical condition, military status, or any other basis prohibited by law (“protected status”).

ABC is an alcohol-free, drug-free workplace.

#AlwaysBeCelebrating

ABC Fine Wine & Spirits

ABC Fine Wine & Spirits is an essential business in Florida that has been family owned and operated since 1936. The mission of ABC is to make everyday celebrations better and to serve communities statewide through store service and charitable giving. ABC has almost 125 stores with more in development. Whether celebrating, or simply relaxing at home with loved ones, guests value ABC’s selection and exceptional in-store and online service.

We believe in our dedicated, enthusiastic and knowledgeable team members who have made ABC one of the most respected alcohol beverage retailers in the country. We are a trusted brand to generations of guests that provides a safe, team-focused work environment. Join the celebration and get started on a career path with opportunities to grow in the exciting and entertaining alcohol industry.