Shift Manager: Team Leader & Customer Experience

Dominos; Little Rock (AR); On-site; USD 21,000 - 28,000; Full time

Job summary

Domino's is seeking an Assistant Manager in Little Rock, AR to oversee shift operations, supervise 3–15 staff, and ensure quality and customer service. Responsibilities include cash handling, order taking, and maintaining cleanliness and safety standards on the floor and during delivery where applicable.

The role emphasizes leadership, reliability, and an ability to motivate team members while delivering a positive customer experience in a fast-paced environment.

Qualifications

• Experience leading a team during a shift (3–15 staff).
• Ability to pass Motor Vehicle Record check and have reliable insured vehicle.
• Strong customer-service orientation and positive leadership role model.

Responsibilities

• Assist with all duties of Customer Services Representatives and Delivery Drivers.
• Manage 3–15 employees during the scheduled shift.
• Greet customers and take orders with a smile.
• Operate the cash register and collect payment from customers.
• Ensure products are prepared consistently per Domino’s Pizza guidelines.
• Deliver products safely to customers when required.
• Maintain a clean and organized workstation from the customer’s viewpoint.
• Present a professional appearance per Grooming Standards.

Skills

Team leadership

Customer relations

Cash handling

Operations management

Job description

Domino's is seeking an Assistant Manager in Little Rock, AR to oversee shift operations, supervise 3–15 staff, and ensure quality and customer service. Responsibilities include cash handling, order taking, and maintaining cleanliness and safety standards on the floor and during delivery where applicable.

The role emphasizes leadership, reliability, and an ability to motivate team members while delivering a positive customer experience in a fast-paced environment.