Shift Manager - (RT2519)

RaceTrac; Golfview (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Leadership development

Flexible scheduling

Benefits package

Paid time off

Job summary

RaceTrac is seeking a Shift Manager in Florida to lead a fast-paced team, ensure guest satisfaction, and drive store performance on each shift.

You will coach teammates, handle food service, inventory, and cash handling, while upholding safety and cleanliness standards. This role offers growth opportunities as many leaders started as Shift Managers.

Qualifications

• 2–3 years of work experience in retail, restaurant, or food service.
• 1+ years of leadership or supervisory experience.
• High School Diploma or GED (in progress or completed).
• Ability to lift up to 50 lbs. and perform physical tasks.
• Willingness to obtain and maintain required permits (food handlers, alcohol server, etc.).
• Comfort in fast-paced, high-volume, guest-focused environments.

Responsibilities

• Lead a Winning Team on Your Shift: set a cheerful, can-do tone and motivate the team.
• Provide clear direction and assist with food service, stocking, cleaning, or cash handling.
• Coach team members in real-time, offering guidance and support during every shift.
• Address guest concerns with empathy and professionalism, escalating when necessary.
• Drive Operational Excellence: train and guide the team to meet guest service, food safety, and cleanliness standards.
• Ensure proper execution of inventory, vendor check-in, and promotional communication.
• Oversee key store processes including write-offs, cash wrap, and compliance documentation.
• Lead shift change communication and ensure team alignment throughout the day.

Skills

Retail experience

Leadership

Guest service

Communication

Team building

Education

High School Diploma or GED

Job description

Job Description:

At RaceTrac, our Shift Managers set the tone for success - leading by example, empowering team members, and making every guest feel welcome. If you’re a hands‑on leader who thrives in a fast‑paced, team‑oriented environment, this is your chance to step up and make an immediate impact. You’ll play a critical role in supporting store operations, driving performance, and developing future leaders - one shift at a time.

What’s In It for You?

• Competitive pay and shift‑based incentives
• Career growth opportunities - many of our General and Co‑Managers started as Shift Managers!
• Leadership development and hands‑on training to sharpen your skills
• Flexible scheduling to support work‑life balance
• A fast‑paced, people‑first environment where your leadership matters
• Complete benefits package - including medical, dental, vision, 401(K), paid time off (PTO), and more!

What You’ll Do

Lead a Winning Team on Your Shift

Set the tone with a cheerful, can‑do attitude that motivates your team

Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling

Coach team members in real‑time, offering guidance and support during every shift

Address guest concerns with empathy and professionalism, escalating when necessary

Drive Operational Excellence

Train and guide your team to meet RaceTrac’s guest service, food safety, and cleanliness standards

Ensure proper execution of inventory, vendor check‑in, and promotional communication

Oversee key store processes including write‑offs, cash wrap, and compliance documentation

Lead shift change communication and ensure team alignment throughout the day

Model Communication & Accountability

Effectively relay important updates from the leadership team to shift associates

Monitor task completion and provide immediate feedback to drive results

Support a team culture rooted in accountability, respect, and teamwork

Proactively step in during busy times or challenges—showing your team what great leadership looks like

What We’re Looking For

• 2–3 years of work experience (retail, restaurant, or food service preferred)
• 1+ years of leadership or supervisory experience (preferred)
• Comfort in fast‑paced, high‑volume, guest‑focused environments
• Ability to follow through on tasks and coach others to do the same
• Strong communication and team building skills
• Must Haves for this Role
• High School Diploma or GED (in progress or completed)
• Ability to lift up to 50 lbs. and perform physical tasks without frequent breaks
• Willingness to obtain and maintain required permits (food handlers, alcohol server, etc.)

Fueled by Growth, Driven by You At RaceTrac, our people make the difference. Whether you’re working in a store, at our corporate office, or on the road, you’ll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there’s always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go. To see what #LifeatRaceTrac is like, visit our LinkedIn, Facebook, and Instagram pages.

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Responsibilities:

• Model a cheerful demeanor in all interactions (guest, teammate, vendor, etc.) and hold team accountable to the same.
• Provide clear direction to team members while remaining willing to assist with various responsibilities, including but not limited to food service, store cleaning, cash wrap, and stocking shelves/coolers.
• Take the lead as a role model in proactively addressing and deescalating guest concerns with patience and empathy ensuring guests feel heard and valued. Communicate significant issues to the Co‑Manager or General Manager.
• Hold yourself and the team accountable for meeting transaction expectations by managing line lengths and providing polite, clear, and prompt communication while responding quickly to requests..
• Understand the importance of food service expectations and train associates to meet these standards, providing real‑time coaching to ensure consistent compliance.
• Ensure the team is well‑informed about current and upcoming food promotions, holding both the team and yourself accountable for sharing this information with guests.
• Maintain knowledge of all RaceTrac policies and federal, state, and local safety regulations, ensuring staff compliance. Be prepared to provide necessary documentation upon request.
• Conduct regular store walkthroughs to ensure tasks are executed correctly, and provide constructive feedback to ensure follow‑through. Escalate issues to Co‑Manager and General Manager as appropriate.
• Train team members on new and updated policies and processes in alignment with RaceTrac expectations.
• Ensure inventory control processes are executed consistently, including proper handling of write‑offs, accurate receiving, and cash wrap controls.
• Collaborate with vendors to ensure orders are received accurately in line with RaceTrac expectations while fostering positive working relationships.
• Effectively communicate information and instructions to associates on shift, ensuring critical updates from the Co‑Manager and General Manager are accurately conveyed and clearly understood.
• Provide real time constructive feedback to associates and elevate feedback as needed to the Co‑Manager and General Manager.
• Regularly monitor the status of materials, supplies, and merchandise to ensure stock levels are accurate, and direct associates to make adjustments as needed.
• Model teamwork by arriving on time for scheduled shifts, willingly stepping in to assist during busy periods or when challenges arise, and working effectively with individuals from different backgrounds.

Qualifications:

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Are you looking for A Career That Keeps You Going? RaceTrac offers flexible schedules, weekly pay and performance‑based promotion opportunities — 82% of our store leaders started as Store Associates. We aim to make people's lives simpler and more enjoyable, and we are looking for team members who demonstrate our core values — honesty, efficiency, a positive attitude, respect and teamwork. If this sounds like you, we'd love to hear from you!