Shift Manager - (RT2317)

RaceTrac Petroleum, Inc.; United States; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Career growth opportunities

Complete benefits package

Flexible scheduling

Job summary

RaceTrac Petroleum, Inc. is looking for a hands-on Shift Manager who thrives in a fast-paced environment. In this role, you will lead your team by example, ensuring operational excellence and exceptional guest service across shifts.

You will be responsible for coaching team members, addressing concerns, and driving performance to create a welcoming and efficient atmosphere. The position offers competitive pay, leadership training, and a complete benefits package.

Qualifications

• 2–3 years of work experience in retail, restaurant, or food service preferred.
• 1+ years of leadership or supervisory experience preferred.
• Ability to lift up to 50 lbs. and perform physical tasks.

Responsibilities

• Lead a Winning Team on Your Shift.
• Provide clear direction and assist with food service.
• Train team to meet guest service and food safety standards.

Skills

Leadership skills

Strong communication

Team building

Education

High School Diploma or GED

Job description

At RaceTrac, our Shift Managers set the tone for success - leading by example, empowering team members, and making every guest feel welcome. If you’re a hands‑on leader who thrives in a fast‑paced, team‑oriented environment, this is your chance to step up and make an immediate impact. You’ll play a critical role in supporting store operations, driving performance, and developing future leaders - one shift at a time.

What’s In It for You?

• Competitive pay and shift‑based incentives
• Career growth opportunities – many of our General and Co‑Managers started as Shift Managers!
• Leadership development and hands‑on training to sharpen your skills
• Flexible scheduling to support work‑life balance
• A fast‑paced, people‑first environment where your leadership matters
• Complete benefits package – including medical, dental, vision, 401(k), paid time off (PTO), and more!

What You’ll Do

• Lead a Winning Team on Your Shift
• Set the tone with a cheerful, can‑do attitude that motivates your team
• Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling
• Coach team members in real‑time, offering guidance and support during every shift
• Address guest concerns with empathy and professionalism, escalating when necessary
• Drive Operational Excellence
• Train and guide your team to meet RaceTrac’s guest service, food safety, and cleanliness standards
• Ensure proper execution of inventory, vendor check‑in, and promotional communication
• Oversee key store processes including write‑offs, cash wrap, and compliance documentation
• Lead shift change communication and ensure team alignment throughout the day
• Model Communication & Accountability: Effectively relay important updates from the leadership team to shift associates, monitor task completion and provide immediate feedback to drive results
• Support a team culture rooted in accountability, respect, and teamwork
• Proactively step in during busy times or challenges—showing your team what great leadership looks like

What We’re Looking For

• 2–3 years of work experience (retail, restaurant, or food service preferred)
• 1+ years of leadership or supervisory experience (preferred)
• Comfort in fast‑paced, high‑volume, guest‑focused environments
• Ability to follow through on tasks and coach others to do the same
• Strong communication and team building skills
• Must Haves for this Role:
• High School Diploma or GED (in progress or completed)
• Ability to lift up to 50 lbs. and perform physical tasks without frequent breaks
• Willingness to obtain and maintain required permits (food handlers, alcohol server, etc.)

EEO Statement

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.