Shift Manager – RT0360

RaceTrac Petroleum, Inc.; United States; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Complete benefits package (medical, dental, vision, 401(k), PTO)

Job summary

RaceTrac Petroleum, Inc. is seeking leaders for its store operations, offering competitive pay and growth opportunities. As a Shift Manager, you will motivate your team, ensure top-notch guest service, and maintain operational standards.

The ideal candidate will have experience in fast-paced environments and a strong commitment to team dynamics. You will play a critical role in leading store processes and driving accountability among team members.

Join our people-first culture where your leadership influences every shift.

Qualifications

• 2–3 years of work experience in retail, restaurant, or food service preferred.
• 1+ years of leadership or supervisory experience preferred.
• Comfort in fast‑paced, high-volume, guest‑focused environments.

Responsibilities

• Lead a winning team on your shift.
• Coach team members in real‑time, offering guidance and support during every shift.
• Drive operational excellence by training and guiding your team.

Skills

Leadership

Communication

Team building

Guest service

Education

High School Diploma or GED

Job description

What’s In It for You?

Competitive pay and shift-based incentives.

Career growth opportunities – many of our General and Co‑Managers started as Shift Managers.

Leadership development and hands‑on training to sharpen your skills.

Flexible scheduling to support work‑life balance.

A fast‑paced, people‑first environment where your leadership matters.

Complete benefits package – including medical, dental, vision, 401(k), paid time off (PTO), and more.

Shift Availability

• Relief Manager (R3M): Thu–Sat 1:30 PM–10:30 PM; Sun–Mon 9:30 PM–6:30 AM
• 2nd Shift Manager (MG2): Sun–Wed 1:30 PM–10:30 PM; Thurs 8:00 AM–5:00 PM
• Overnight Manager: Tues–Sat 9:30 PM–6:30 AM

What You’ll Do

• Lead a winning team on your shift.
• Set the tone with a cheerful, can‑do attitude that motivates your team.
• Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling.
• Coach team members in real‑time, offering guidance and support during every shift.
• Address guest concerns with empathy and professionalism, escalating when necessary.
• Drive operational excellence by training and guiding your team to meet RaceTrac’s guest service, food safety, and cleanliness standards.
• Ensure proper execution of inventory, vendor check‑in, and promotional communication.
• Oversee key store processes including write‑offs, cash wrap, and compliance documentation.
• Lead shift change communication and ensure team alignment throughout the day.
• Model communication & accountability by effectively relaying important updates from the leadership team to shift associates.
• Monitor task completion and provide immediate feedback to drive results.
• Support a team culture rooted in accountability, respect, and teamwork.
• Proactively step in during busy times or challenges—showing your team what great leadership looks like.

What We’re Looking For

• 2–3 years of work experience (retail, restaurant, or food service preferred).
• 1+ years of leadership or supervisory experience (preferred).
• Comfort in fast‑paced, high-volume, guest‑focused environments.
• Ability to follow through on tasks and coach others to do the same.
• Strong communication and team‑building skills.

Must Haves for this Role

• High School Diploma or GED (in progress or completed).
• Ability to lift up to 50 lbs. and perform physical tasks without frequent breaks.
• Willingness to obtain and maintain required permits (food handlers, alcohol server, etc.).

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.