Shift Manager POP821

popeyes; Decatur (IL); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Leadership development

Flexible scheduling

Competitive compensation

Employee meals

Job summary

Popeyes is seeking a Shift Manager to oversee daily restaurant operations, coach and support team members, and ensure top-notch service and food quality for guests. You will lead by example, maintain a healthy work environment, and contribute to a high-performing team focused on smooth operations.

We value flexibility, strong leadership, and commitment to safety and guest satisfaction, with opportunities for growth within the Popeyes family.

Qualifications

• 2+ years of experience in a fast-paced restaurant or retail environment.
• Strong leadership, communication, and problem-solving skills.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Comfortable with cash handling, inventory tracking, and team supervision.

Responsibilities

• Lead and supervise daily restaurant operations during your shift.
• Motivate, train, and develop team members to perform at their best.
• Ensure an exceptional guest experience through great service and food quality.
• Maintain a clean, organized, and safe restaurant environment.
• Handle cash management, deposits, and inventory control accurately.
• Assist in scheduling and shift planning to ensure proper coverage.
• Communicate effectively with the team and management to meet goals.
• Jump in to help wherever needed to keep the team running strong.

Skills

Leadership

Communication

Problem-solving

Flexibility

Restaurant/retail experience

Education

High school diploma or equivalent

Job description

At Popeyes, we serve bold Louisiana flavors and deliver joyful guest experiences. We're passionate about great food, strong teamwork, and creating growth opportunities for our people. As a Shift Manager, you'll play a key leadership role, helping to guide our team to success and keep operations running smoothly.

We're looking for an enthusiastic and driven Shift Manager to join our Popeyes family! In this role, you'll oversee the daily operations of the restaurant, coach and support team members, and ensure our guests enjoy the top-notch service and delicious food they've come to expect.

You'll lead by example, create a positive work environment, and help build a high-performing team - all while keeping an eye on the details that keep the business running smoothly.

Why Join Us?

• Leadership development and advancement opportunities (Let Us Lead YOU!)
• Flexible scheduling? Popeyes Got You!
• Competitive compensation we aim to recognize your dedication and hard work.
• Discounted meals while on duty 'Love That Chicken!'
• Fun, supportive, and inclusive team culture

What You'll Do

• Lead and supervise daily restaurant operations during your shift
• Motivate, train, and develop team members to perform at their best
• Ensure an exceptional guest experience through great service and food quality
• Maintain a clean, organized, and safe restaurant environment
• Handle cash management, deposits, and inventory control accurately
• Assist in scheduling and shift planning to ensure proper coverage
• Communicate effectively with the team and management to meet goals
• Jump in to help wherever needed to keep the team running strong

What We're Looking For

• High school diploma or equivalent
• 2+ years of experience in a fast-paced restaurant or retail environment
• Strong leadership, communication, and problem-solving skills
• Ability to work flexible hours, including nights, weekends, and holidays
• Comfortable with cash handling, inventory tracking, and team supervision

The Company may require a background check as part of the hiring process, and continued employment is contingent upon satisfactory results in accordance with applicable laws and regulations.

This position operates in a fast-paced restaurant environment and may involve exposure to hot equipment, kitchen hazards, cleaning chemicals, and moderate noise levels. The role requires frequent standing, bending, lifting, and reaching throughout the shift, including the ability to lift up to 60 pounds occasionally, with or without reasonable accommodation.

We offer a welcoming and inclusive environment to our team members, job applicants, the guests we serve, and the communities we call home. HZOPS also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law.