Shift Manager POP623

popeyes; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

Popeyes in Phoenix, AZ is seeking a Shift Manager to lead daily restaurant operations, coach team members, and ensure top-quality guest experiences. You’ll oversee service, food quality, safety, and drive performance during your shift.

The role requires 2+ years in fast-paced environments, strong leadership, and the ability to work flexible hours including nights and weekends. This is a hands-on leadership position focused on teamwork, efficiency, and guest satisfaction.

Qualifications

• High school diploma or equivalent.
• 2+ years of experience in a fast-paced restaurant or retail environment
• Strong leadership, communication, and problem-solving skills
• Ability to work flexible hours, including nights, weekends, and holidays
• Comfortable with cash handling, inventory tracking, and team supervision

Responsibilities

• Lead and supervise daily restaurant operations during your shift
• Motivate, train, and develop team members to perform at their best
• Ensure an exceptional guest experience through great service and food quality
• Maintain a clean, organized, and safe restaurant environment
• Handle cash management, deposits, and inventory control accurately
• Assist in scheduling and shift planning to ensure proper coverage
• Communicate effectively with the team and management to meet goals
• Jump in to help wherever needed to keep the team running strong

Skills

Leadership

Communication

Problem-solving

Cash handling

Education

High school diploma or equivalent

Job description

At Popeyes, we serve bold Louisiana flavors and deliver joyful guest experiences. We’re passionate about great food, strong teamwork, and creating growth opportunities for our people. As a Shift Manager, you’ll play a key leadership role, helping to guide our team to success and keep operations running smoothly.

We’re looking for an enthusiastic and driven Shift Manager to join our Popeyes family! In this role, you’ll oversee the daily operations of the restaurant, coach and support team members, and ensure our guests enjoy the top-notch service and delicious food they’ve come to expect.

You’ll lead by example, create a positive work environment, and help build a high-performing team - all while keeping an eye on the details that keep the business running smoothly.

Why Join Us?

• Leadership development and advancement opportunities (Let Us Lead YOU!)
• Flexible scheduling? Popeyes Got You!
• Competitive compensation we aim to recognize your dedication and hard work.
• Discounted meals while on duty 'Love That Chicken!'
• Fun, supportive, and inclusive team culture

What You’ll Do

• Lead and supervise daily restaurant operations during your shift
• Motivate, train, and develop team members to perform at their best
• Ensure an exceptional guest experience through great service and food quality
• Maintain a clean, organized, and safe restaurant environment
• Handle cash management, deposits, and inventory control accurately
• Assist in scheduling and shift planning to ensure proper coverage
• Communicate effectively with the team and management to meet goals
• Jump in to help wherever needed to keep the team running strong

What We’re Looking For

• High school diploma or equivalent

• 2+ years of experience in a fast-paced restaurant or retail environment

• Strong leadership, communication, and problem-solving skills

• Ability to work flexible hours, including nights, weekends, and holidays

• Comfortable with cash handling, inventory tracking, and team supervision

This position operates in a restaurant environment. Popeyes staff are frequently exposed to hot equipment, cleaning chemicals, and moderate noise levels. The role requires regular standing, bending, lifting, and reaching.

The Company may require a background check as part of the hiring process, and continued employment is contingent upon satisfactory results in accordance with applicable laws and regulations.

We offer a welcoming and inclusive environment to our team members, job applicants, the guests we serve, and the communities we call home. ZNFoodsinc also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law.