Shift Manager: Lead Shifts, Flexible Hours & Benefits

McDonald's; Normal (IL); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Insurance for eligible employees

401k plan

Tuition Assistance

30% employee discount at McDonald’s

Free meals in the restaurant

Job summary

McDonald’s is hiring a Shift Manager who will lead shifts, coach crew and fellow managers, and ensure a fast, friendly customer experience. You’ll handle daily operations, maintain safety and quality, and drive profitability in a fast-paced environment.

Ideal candidates bring prior leadership experience, flexible scheduling, and a passion for training staff while upholding McDonald’s standards across departments and shifts.

Qualifications

• Leadership experience leading shifts and teams.
• Ability to coach crew and other managers.
• Focus on fast, accurate, friendly customer experience.
• Willingness to work flexible hours and weekends.

Responsibilities

• Lead shifts weekly to ensure quality, service and cleanliness.
• Monitor performance and safety standards during shifts.
• Communicate with next Shift Manager for smooth handoffs.
• Help departments meet goals and drive profitability.
• Ensure food safety and proper inventory management.
• Maintain daily maintenance and cleanliness across the restaurant.
• Schedule staff and train team members as needed.
• Foster exceptional customer service and positive teamwork.
• Support franchisee operational standards and policies.

Skills

Leadership

People management

Customer service

Scheduling

Training

Job description

COMPETITIVE PAY FROM $17.25 TO 23.00 / hour

• Insurance for eligible employees
• 401k plan
• Tuition Assistance
• 30% employee discount at McDonald's nationwide
• Free meals in the restaurant
  
  

Description

McDonald's Works for Me.

I’m going places. I want a satisfying career with great benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself!

The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You’ll fit right in.

The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Let’s talk. Make your move.

Requirements

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

As a Shift Manager, You May Be Responsible For

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training
  
  

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.