Shift Manager — Lead Shifts, Deliver Great Service

McDonald's Restaurants Limited; Delphi (IN); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Vacation and holidays

Education benefits

Health insurance

Retirement benefits

Paid leaves of absence

Matching gifts program

Job summary

McDonald’s corporate-adjacent restaurant is hiring a Shift Manager to lead shifts, coordinate crew, and uphold quality, safety, and service standards. You’ll guide teams, monitor performance, and communicate with the next shift to ensure a strong daily operation.

The role emphasizes customer service excellence, operational discipline, and the ability to adapt to a fast-paced environment. Benefits and growth opportunities accompany competitive pay in a franchise setting.

Qualifications

• Previous leadership experience is preferred, ideally in restaurant/retail/hospitality.
• Positive team player with a flexible schedule for busy shifts.
• You must be 18 years or older to be a manager.

Responsibilities

• Oversee shifts weekly to ensure fast, accurate and friendly service.
• Lead crew and other managers to meet McDonald’s standards.
• Plan each shift, monitor performance and safety, communicate with next shift.
• Assist in meeting targets for shifts and departments.
• Manage food safety, inventory, cleanliness, and quality production.
• Ensure exceptional customer service and security during operations.
• Coordinate scheduling and training across teams.

Skills

Leadership

Customer service

Team coordination

Job description

McDonald’s corporate-adjacent restaurant is hiring a Shift Manager to lead shifts, coordinate crew, and uphold quality, safety, and service standards. You’ll guide teams, monitor performance, and communicate with the next shift to ensure a strong daily operation.

The role emphasizes customer service excellence, operational discipline, and the ability to adapt to a fast-paced environment. Benefits and growth opportunities accompany competitive pay in a franchise setting.