Shift Manager - Lead Ops & Guest Service

Pizza Hut; North Vernon (IN); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Flexible schedules

Paid time off (PTO)

Health benefits

Discounted meals on your days off

Opportunity for growth and advancement

Referral program

Daily pay

401(k) plan with company match

Tuition reimbursement

A great company culture

Job summary

Goat Restaurant Group is seeking a proactive Shift Manager to help lead our restaurant operations and ensure top-notch quality and customer satisfaction. You’ll supervise a fast-paced team, manage cash and admin tasks, and train staff to maintain a productive, welcoming environment.

This role emphasizes independent work, teamwork, and a fun, growth-oriented culture, with flexible schedules and strong benefits for a rewarding career in hospitality.

Qualifications

• Previous supervisory or leadership experience in a fast-paced environment.
• A passion for delivering excellent service and creating a great customer experience.
• Strong organizational and communication skills.
• Ability to work independently while staying focused on team goals.
• Flexibility to work various shifts, including weekends.

Responsibilities

• Oversee restaurant operations during shifts, ensuring high quality and customer satisfaction.
• Lead and motivate the team, especially during busy periods.
• Manage cash and administrative tasks with accuracy and attention to detail.
• Train and inspire team members to foster a positive, productive environment.
• Address customer queries promptly, ensuring exceptional service.

Skills

Leadership

Customer service

Organizational skills

Communication skills

Job description

Goat Restaurant Group is seeking a proactive Shift Manager to help lead our restaurant operations and ensure top-notch quality and customer satisfaction. You’ll supervise a fast-paced team, manage cash and admin tasks, and train staff to maintain a productive, welcoming environment.

This role emphasizes independent work, teamwork, and a fun, growth-oriented culture, with flexible schedules and strong benefits for a rewarding career in hospitality.