Shift Manager: Lead Operations & Guest Experience

Popeyes - 11922 - Fairfield; Fairfield (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

Popeyes - 11922 - Fairfield is seeking a Shift Manager to support the Restaurant General Manager in managing operations during shifts. Responsibilities include maintaining inventory, cash control, ensuring product quality, and coaching team members. The Shift Manager role requires a high school diploma and ServSafe certification, along with strong communication and leadership skills. This position offers a dynamic work environment with opportunities for team development and operational excellence.

Qualifications

• Must be at least 18 years old.
• Passion for customer excellence in QSR industry.
• Ability to communicate effectively and manage teams.
• Basic math skills for counting, totaling, and analyzing costs.
• Strong reasoning ability and adaptability.

Responsibilities

• Support the RGM in managing operations and team.
• Maintain inventory and manage cash control.
• Ensure product quality and adherence to standards.
• Coaches and trains team members on processes.
• Independently manage shifts based on level.

Education

High School diploma or GED

ServSafe Certification

Job description

Popeyes - 11922 - Fairfield is seeking a Shift Manager to support the Restaurant General Manager in managing operations during shifts. Responsibilities include maintaining inventory, cash control, ensuring product quality, and coaching team members. The Shift Manager role requires a high school diploma and ServSafe certification, along with strong communication and leadership skills. This position offers a dynamic work environment with opportunities for team development and operational excellence.