Shift Manager - Lead Fast-Paced Restaurant Ops

Arby's, Inc.; New Berlin (WI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus Program

Health Insurance

Health Savings Account

PTO

Employee Rewards & Recognition Program!

Job summary

A leading fast-food chain in New Berlin, Wisconsin, is seeking a Shift Manager to oversee restaurant operations and ensure guest satisfaction. In this role, you will lead team members, manage restaurant performance, and ensure compliance with operational standards. Ideal candidates will exhibit strong leadership skills and have a passion for customer service. Join a goal-oriented company where you can advance your career!

Qualifications

• Must have a reliable vehicle and valid driver’s license.
• Must be ServSafe certified or capable of obtaining certification.
• Ability to work in warm and cold temperatures.
• Ability to stand for 8-10 hours.
• Ability to lift up to 50lbs.
• Ability to climb ladders for general maintenance.

Responsibilities

• Oversee restaurant operations and team direction during shifts.
• Ensure outstanding service and guest satisfaction.
• Train and coach team members.
• Implement restaurant controls, especially cash and inventory.
• Set and meet restaurant goals for service and operations.

Skills

Leadership

Customer Service

Emotional Resilience

P&L Management

Operations Management

Coaching and Developing others

Job description

A leading fast-food chain in New Berlin, Wisconsin, is seeking a Shift Manager to oversee restaurant operations and ensure guest satisfaction. In this role, you will lead team members, manage restaurant performance, and ensure compliance with operational standards. Ideal candidates will exhibit strong leadership skills and have a passion for customer service. Join a goal-oriented company where you can advance your career!