Shift Manager - Lead Customer Service & Food Quality

Dairy Queen; Williamsburg (KY); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Health coverage

Tuition reimbursement

Bereavement leave

Daily pay

Discounts (food/shoes)

Job summary

Dairy Queen in Williamsburg, KY is seeking a Restaurant Shift Manager to deliver quality customer service and menu items while supporting the Assistant GM and GM. This role focuses on applying brand standards and learning management tasks to enhance the customer’s visit.

We value reliable communication, teamwork, and the ability to adapt to busy service periods. This position offers growth opportunities within a well-known fast-service brand and a supportive team environment.

Qualifications

• Must be 18 years of age or older.
• 1+ years previous experience as a foodservice or retail supervisor/manager.
• Must successfully pass a background check.
• Ability to communicate effectively in the primary language(s) of the work location. Fluency in English may be essential for certain customer service stations within this position.

Skills

Age 18+

Supervisory experience

Background check

English communication

Job description

Dairy Queen in Williamsburg, KY is seeking a Restaurant Shift Manager to deliver quality customer service and menu items while supporting the Assistant GM and GM. This role focuses on applying brand standards and learning management tasks to enhance the customer’s visit.

We value reliable communication, teamwork, and the ability to adapt to busy service periods. This position offers growth opportunities within a well-known fast-service brand and a supportive team environment.