Shift Manager - Lead Crew to Fast, Friendly Service

McDonald's; Buchanan Township (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive starting wage

Free employee meals

Archways to Opportunity education

Medical, dental and vision coverage

Paid vacation

Disability and life insurance

Uniforms provided

Management training courses

Employee Resource Connection

Opportunity to advance

Job summary

McDonald’s Franchisee-owned restaurant in Michigan is hiring a Shift Manager to lead daily operations and coach crew members in a fast-paced environment.

You will ensure quality food production, exceptional customer service, and adherence to safety standards while managing scheduling and performance goals. Previous leadership in hospitality is preferred; applicants must be 18 or older.

Qualifications

• Leadership experience preferred, especially in restaurant/retail/hospitality environments.
• Must be 18 years or older to be a manager in franchisee-owned locations.
• Strong front-line leadership, coaching, and scheduling capabilities.

Responsibilities

• Lead shifts weekly to ensure fast, accurate, friendly service.
• Supervise crew and other managers during shifts to meet McDonald’s standards.
• Monitor safety, security, and profitability on shift.
• Plan each shift, track performance, and communicate with the next Shift Manager.

Skills

Leadership

Food Safety

Communication

Inventory Management

Scheduling

Customer Service

Quality Production

Safety & Security

Team Management

Training

Education

High school diploma or equivalent

Job description

McDonald’s Franchisee-owned restaurant in Michigan is hiring a Shift Manager to lead daily operations and coach crew members in a fast-paced environment.

You will ensure quality food production, exceptional customer service, and adherence to safety standards while managing scheduling and performance goals. Previous leadership in hospitality is preferred; applicants must be 18 or older.