Shift Manager: Lead a Welcoming Coffee Experience

Starbucks Corp.; Medford (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

401(k) with employer match

Bean Stock equity program

Tuition coverage - Starbucks College 


Paid parental leave

Paid vacation

Job summary

Starbucks Coffee Company in Medford, MA is seeking a shift manager to lead a team, manage store operations, and deliver exceptional guest experiences. You will coach partners, oversee shift tasks, and ensure a welcoming environment for customers and colleagues.

This role offers hands-on mentorship, structured training, and clear progression paths within Starbucks. Competitive benefits and a location-based compensation approach accompany the opportunity.

Qualifications

• One year retail / customer service management experience, two years preferred OR 4+ years of US Military service.
• One year supervising the work of others, teambuilding, coaching.
• Strong organizational, interpersonal and problem solving skills.
• Entrepreneurial mentality with experience in a sales focused environment.

Responsibilities

• Lead with purpose and mentor the team on shift.
• Run a multi-million dollar business operations during shifts.
• Create a welcoming space for the community and guests.

Skills

Retail management

Customer service

Team leadership

Coaching

Organizational skills

Interpersonal skills

Problem solving

Sales oriented

Entrepreneurial mindset

Job description

Starbucks Coffee Company in Medford, MA is seeking a shift manager to lead a team, manage store operations, and deliver exceptional guest experiences. You will coach partners, oversee shift tasks, and ensure a welcoming environment for customers and colleagues.

This role offers hands-on mentorship, structured training, and clear progression paths within Starbucks. Competitive benefits and a location-based compensation approach accompany the opportunity.