Shift Manager - Lancaster

Charleys Philly Steaks; Lancaster (OH); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Semi-annual reviews with opportunity for wage increase

Discounted meals during shifts

Advancement opportunities

Good service industry hours

Community engagement opportunities

Job summary

Charleys Philly Steaks in Lancaster, Ohio is seeking upbeat and hardworking Shift Leaders to ensure exceptional customer service and consistent restaurant operations. Responsibilities include assisting customers, performing various station duties, and maintaining cleanliness in accordance with company standards. Ideal candidates are enthusiastic, team players who are willing to learn. The position offers competitive wages, flexible scheduling, and opportunities for growth within the company.

Qualifications

• Ensures exceptional customer service to all guests.
• Collaborates with team members for success.
• Maintains a positive and enthusiastic attitude.

Responsibilities

• Acts in a friendly, courteous manner toward customers.
• Performs duties at various stations as needed during a shift.
• Cleans in accordance with sanitary standards.
• Washes and sanitizes food areas and preparation tools.
• Performs other job-related duties as assigned.

Skills

Excellent customer service

Team player

Enthusiasm

Positive attitude

Willingness to learn

Job description

What began as a local favorite near The Ohio State University's campus has grown into a world-class fast casual restaurant. Our mission is to deliver fresh, high-quality food while delivering overflowing care to our guests and team members. Through our non-profit foundation, Charleys Kids, we partner with community organizations around the world to deliver education, mentorship, and food literacy education to underserved youth. We strive to serve our communities and strengthen our neighbors. Today, Charleys and our franchisee partners employ 10,000 people in 45 U.S. states and 15 countries around the world.

We are searching for upbeat, hardworking Shift Leaders to ensure exceptional customer service and consistent operations of the restaurant.

What we offer

• Semi-annual reviews, with opportunity for wage increase
• Discounted meals during shifts
• Advancement opportunities
• Good service industry hours (no late nights)
• Opportunities to give back to the community

What we're looking for

• Excellent customer service to ALL guests
• Team players – we all depend on each other for success
• Enthusiasm and a positive attitude toward all assignments
• Willingness to learn!

Responsibilities and Duties

• Acts in a friendly, courteous, and helpful manner toward customers and co-workers at all times.
• Performs all duties in the Basic Stations (cashier, prep, grill, topping, etc) as needed and depending on store volume, during a shift to ensure that preparation, temperature, packaging, appearance, presentation, taste and service of all menu items meet operational standards.
• Performs effectively and safely in an environment where there is constant change and minimal direct supervision.
• Cleaning in accordance to our company's sanitary standards.
• Performs frequent washing and sanitizing of: food areas, food preparation tools, and hands.
• Perform other job related duties as assigned or required.

If you love making hungry people happy and thrive in a busy, team-oriented atmosphere, you should work at Charley's. You'll get competitive wages, flexible scheduling, and a bunch of other cool benefits. Did we mention that you get to work with Charley's delicious, mouth-watering food? 'Nuff said. Your application is waiting for you!