Shift Manager I 1

Dufry Careers; Dallas (TX); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Health, dental and vision insurance

Generous paid time off

Holiday pay

Meal and Transportation Benefits

401(k) retirement plan with company m*

Employee assistance program

Training and career growth

Referral program

Job summary

HMSHost seeks a Manager I to assist Branch management in running QSR-style restaurant operations at Dallas facilities. You will ensure the restaurant is clean, staffed and compliant with policies, while overseeing daily tasks and customer service excellence.

Responsibilities include opening/closing procedures, scheduling, supervision of associates, hiring input, and overseeing cash handling and safety practices in a fast-paced environment.

Qualifications

• Minimum 2 years in food and beverage, cash handling and customer service.
• At least 6 months supervisory or lead experience in a restaurant or kitchen.
• Ability to read, write and converse with customers and team members.

Responsibilities

• Complete opening, daily and closing procedures per policies.
• Supervise day-to-day activities of associates across units.
• Assist in hiring decisions and schedule management.
• Place orders, receive goods and process invoices.
• Ensure cleanliness, stock, safety and proper cash handling.

Skills

Food & beverage experience

Cash handling

Customer service

Supervisory experience

Communication skills

Job description

Benefits

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Meal and Transportation Benefits
• 401(k) retirement plan with company match
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Airport Location: Dallas Love Field Airport F&B
Advertised Compensation: $20.21 to $23.49

Purpose:

The purpose of the Manager I (MGRI) position is to assist Branch management in tactically executing QSR or similar restaurant management operations. The MGRI ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards. The MGRI uses prescribed policies and procedures to make management decisions.

Essential Functions

• Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
• Assists the AGM/GM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
• Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit
• Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered
• Actively ensures all associates take all mandated rest breaks and meal periods
• Ensures display areas are appropriately clean, stocked, and visually appealing
• Ensures all equipment is in good working order
• Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at any time
• Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM
• Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety
• Places orders for individual units, receives goods, processes invoices
• Ensures that the company has most current contact information for all associates working in the restaurant.

Requirements

• Ability to work shifts during various operating days and hours each week; during opening, during busy day parts, and during closing to monitor restaurant associates’ work activities during these different days and times.
• Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards

Reporting relationship and other important information

The MGRI position as described falls under the Fair Labor Standards act as a Non-Exempt position

The MGRI position typically reports to the General Manager, Director of Operations, or an intermediate F&B Multi Unit Manager II within the assigned location.

The MGRI position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and some closing shifts to monitor restaurant associates’ work activities during these different days and times.

Minimum Qualifications, Knowledge, Skills, and Work Environment

• Requires a minimum of 2 years food and beverage, cash handling, and customer service experience
• Requires a minimum of 6 months supervisory or lead experience in a restaurant or production kitchen
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers

Equal Opportunity Employer (EOE)

Drug Free Workplace (DFW)

Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)

Nearest Major Market: Dallas

Nearest Secondary Market: Fort Worth