Shift Manager: Fast-Paced Team Leader

McDonald's Restaurants Limited; Killen (AL); Sur place; USD 28 000 - 40 000; Plein temps

Résumé du poste

McDonalds is hiring a Shift Manager in the United States (Alabama) to lead weekly shifts, ensuring fast, friendly service and high standards of Quality, Service and Cleanliness.

The role involves supervising crew and other managers, planning shifts, monitoring performance, handling deposits, addressing complaints, and maintaining safety and profitability while upholding McDonalds values in a fast-paced environment.

Qualifications

• Leadership experience, preferably in hospitality or retail.
• Ability to supervise a team and maintain standards.
• Strong customer service focus and communication skills.
• Knowledge of food safety and cleanliness practices.

Responsabilités

• Lead shifts and supervise crew and other managers.
• Plan and monitor shift performance to meet standards.
• Ensure safety, security, and profitability during shifts.
• Communicate with the next shift manager for smooth handoffs.
• Meet targets for departments during shifts.
• Handle deposits, cash handling, and banking tasks.
• Address customer complaints professionally.
• Schedule daily tasks and weekly rosters.
• Provide on-the-job training and coaching.

Connaissances

Leadership

Customer Service

Communication

Food Safety

Description du poste

McDonalds is hiring a Shift Manager in the United States (Alabama) to lead weekly shifts, ensuring fast, friendly service and high standards of Quality, Service and Cleanliness.

The role involves supervising crew and other managers, planning shifts, monitoring performance, handling deposits, addressing complaints, and maintaining safety and profitability while upholding McDonalds values in a fast-paced environment.