Shift Manager: Customer Service & Team Leadership

Domino's; Stone Mountain (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

New Moon Pizza, LLC in Decatur, GA is seeking a Store Assistant Manager to supervise shifts, manage costs, inventory, and cash while delivering outstanding customer service. You will lead a small team and coordinate delivery duties to ensure timely, quality pizza orders.

You’ll greet customers, take orders, and ensure safety and cleanliness. A reliable vehicle and a clean driving record are required, along with MVR/background checks, and a professional appearance.

Qualifications

• Must be at least 18 years old.
• Own an insured vehicle and have reliable transportation.
• Must pass MVR screening and criminal background check.
• Experience leading a shift and managing 3–15 staff.

Responsibilities

• Oversee shift operations including cost, inventory, cash control and customer relations.
• Perform duties of Customer Service Representatives and Delivery Drivers as needed.
• Lead 3–15 employees during the shift and ensure great customer service.
• Greet customers and take orders with a smile; operate cash register and collect payments.
• Ensure products are prepared to Domino's guidelines and delivered safely.
• Maintain a clean, organized work environment and professional appearance.

Skills

Team leadership

Customer service

Cash handling

Delivery coordination

Safety and compliance

Job description

New Moon Pizza, LLC in Decatur, GA is seeking a Store Assistant Manager to supervise shifts, manage costs, inventory, and cash while delivering outstanding customer service. You will lead a small team and coordinate delivery duties to ensure timely, quality pizza orders.

You’ll greet customers, take orders, and ensure safety and cleanliness. A reliable vehicle and a clean driving record are required, along with MVR/background checks, and a professional appearance.