Shift Manager: Customer Service & Team Lead

Domino's; Middlefield (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Domino's Pizza is seeking an Assistant Manager for the Ohio area to oversee shift operations, lead a small team, and ensure high-quality customer service. You will supervise up to 15 staff, handle orders and payments, deliver products when needed, and maintain cleanliness and professionalism in line with Domino's Grooming Standards.

The role emphasizes leadership, reliable communication, and adherence to store policies while delivering a positive customer experience on every shift.

Qualifications

• Experience leading a team during a shift.
• Strong customer service and communication skills.
• Ability to handle cash accurately and process orders quickly.
• Ability to multitask and operate in a fast-paced environment.

Responsibilities

• Operate all duties of the Customer Services Representatives and Delivery Drivers.
• Manage 3 to 15 employees during your shift.
• Greet customers and take orders with a smile.
• Operate the cash register and collect payment.
• Deliver product safely to customers.
• Maintain a clean and professional work environment.

Skills

Lead Team

Customer Service

Cash Handling

Order Processing

Job description

Domino's Pizza is seeking an Assistant Manager for the Ohio area to oversee shift operations, lead a small team, and ensure high-quality customer service. You will supervise up to 15 staff, handle orders and payments, deliver products when needed, and maintain cleanliness and professionalism in line with Domino's Grooming Standards.

The role emphasizes leadership, reliable communication, and adherence to store policies while delivering a positive customer experience on every shift.