Shift Manager 452

Dhanani Group Inc; Lowell (MA); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Scholarship Fund

Emergency fund for employees

Employee discounts

Provider cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Burger King in Lowell, MA is seeking a team-oriented crew member to support daily restaurant operations. You will supervise and train team members, ensure accurate order taking, resolve customer concerns, and help manage inventory and cash handling to maintain smooth service.

Ideal candidates bring strong customer service, reliable transportation, and the ability to thrive in a fast-paced setting while contributing to a positive team atmosphere and excellent guest experiences.

Qualifications

• Experience in customer service or retail is preferred.
• Ability to work in a fast-paced environment and adapt quickly.
• Strong team collaboration and leadership when needed.

Responsibilities

• Supervises, trains, motivates and leads employees to provide enthusiastic customer service.
• Ensures orders are taken promptly, accurately and courteously.
• Resolves customer concerns to maintain satisfaction.
• Takes inventory during shifts to determine ordering needs and prevent shortages.
• Counts cash at shift changes and closing to verify deposits.

Skills

Customer service

Team leadership

Cash handling

Communication

Math skills

Tools

POS system

Job description

Who We Are

We are a GROWING Burger King franchise with upward mobility. As one of the largest Burger King franchises, we are dedicated to achieving customer satisfaction as well as providing career opportunities for our employees. As our company grows, we look for employees who share our passion for achieving exceptional results. At Burger King, employees have an opportunity to contribute to the success of our growing organization.

If you're looking for a chance at a fast-paced, hands-on career, you've come to the right place. From Team Member to Restaurant Shift Manager, the job opportunities in BURGER KING- restaurants are challenging and fun.

Who You Are

• Personable, Results-oriented self-starter, a go-getter.
• Team contributor and leader who thrives in a fast-paced setting.

Here-s What You Will Be Doing

As an integral member of the Burger King Team, this position is responsible for:

• Supervises trains, motivates and leads employees to maintain enthusiastic customer service.
• Ensure orders are taken in a prompt, accurate and courteous manner.
• Resolves customer concerns.
• Takes inventory of stock during shift to determine ordering needs and quantity of supplies required to prevent shortages.
• Counts cash on hand at shift change and at closing to determine shortages or overages and prepare bank deposit statements.
• Ability to supervise, train and motivate team members.
• Ability to work in a fast-paced environment.
• Good written, verbal and math and interpersonal skills.
• Reliable transportation.

SOME Perks - Benefits (Based On Eligibility Requirements)

• Scholarship Fund Program provides scholarships ranging from $1000 to $50,000 to Burger King team members, their families and high school seniors.
• Burger King emergency fund provides short-term financial assistance to Burger King employees who experience hardships and need emergency relief due to natural disasters, illness, fires, or other unexpected events.
• A discount program that has discounts on things like glasses, hearing aids, weight loss programs, step tracking devices, shoes, etc.
• A provider finder/cost estimation tool, allowing members to find in-network providers and get a cost estimation before the visit
• A wellness program, where earning points for things like achieve step goals, can be redeemed to purchase wellness related items
• A pregnancy planning tool, that helps track fertility, baby growth, milestones, etc.

The Company reserves the right to conduct a background check of its employees, and your employment may be conditioned on satisfactory results.

We are an equal opportunity employer.

Location:

392 Chelmsford St, Lowell, Massachusetts 01851