Shift Manager 1940

Dhanani Group Inc; Westborough (MA); On-site; USD 40,000 - 58,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider finder/cost estimation

Wellness program

Pregnancy planning tool

Job summary

Burger King in Westborough, MA is seeking a hands-on team leader for a fast-paced environment. You will supervise crew, mentor staff, and ensure orders are processed promptly and accurately while upholding customer service standards.

The role involves training and motivating team members, managing shift cash, inventory needs and daily operational tasks to maintain smooth restaurant performance.

Qualifications

• Personable, results-oriented self-starter capable of leading a team.
• Strong interpersonal and written/verbal communication skills.
• Thrives in a fast-paced, customer-focused environment.

Responsibilities

• Supervises, trains, motivates and leads employees to deliver enthusiastic customer service.
• Ensure orders are taken promptly, accurately and courteously.
• Resolves customer concerns and maintains service standards.
• Counts cash at shift changes and closing; prepares bank deposits.
• Monitors stock levels and assists with inventory to prevent shortages.
• Demonstrates ability to supervise, train and motivate team members.
• Maintains a fast-paced work environment with reliable teamwork.
• Ensures effective written, verbal and math communication.

Skills

People leadership

Customer service

Team collaboration

Communication

Job description

Who We Are

We are a GROWING Burger King franchise with upward mobility. As one of the largest Burger King franchises, we are dedicated to achieving customer satisfaction as well as providing career opportunities for our employees. As our company grows, we look for employees who share our passion for achieving exceptional results. At Burger King, employees have an opportunity to contribute to the success of our growing organization.

If you're looking for a chance at a fast-paced, hands-on career, you've come to the right place. From Team Member to Restaurant Shift Manager, the job opportunities in BURGER KING- restaurants are challenging and fun.

Who You Are

• Personable, Results-oriented self-starter, a go-getter.
• Team contributor and leader who thrives in a fast-paced setting.

What You Will Be Doing

• Supervises trains, motivates and leads employees to maintain enthusiastic customer service.
• Ensure orders are taken in a prompt, accurate and courteous manner.
• Resolves customer concerns.
• Takes inventory of stock during shift to determine ordering needs and quantity of supplies required to prevent shortages.
• Counts cash on hand at shift change and at closing to determine shortages or overages and prepare bank deposit statements.
• Ability to supervise, train and motivate team members.
• Ability to work in a fast-paced environment.
• Good written, verbal and math and interpersonal skills.
• Reliable transportation.

Perks – Benefits (Based on Eligibility Requirements)

• Scholarship Fund Program provides scholarships ranging from $1000 to $50,000 to Burger King team members, their families and high school seniors.
• Burger King emergency fund provides short-term financial assistance to Burger King employees who experience hardships and need emergency relief due to natural disasters, illness, fires, or other unexpected events.
• A discount program that has discounts on things like glasses, hearing aids, weight loss programs, step tracking devices, shoes, etc.
• A provider finder/cost estimation tool, allowing members to find in-network providers and get a cost estimation before the visit
• A wellness program, where earning points for things like achieve step goals, can be redeemed to purchase wellness related items
• A pregnancy planning tool, that helps track fertility, baby growth, milestones, etc.

The Company reserves the right to conduct a background check of its employees, and your employment may be conditioned on satisfactory results.

We are an equal opportunity employer.

Location: 139 Turnpike Rd, Westborough, Massachusetts 01581