Shift Manager $18/hour

Raising Cane's Chicken Tenders; Naperville Township (IL); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Monthly bonuses

PTO/sick time

Tuition reimbursement

Job summary

Raising Cane's Chicken Tenders in Naperville, Illinois is seeking a Shift Manager to lead energetic shifts, embody the company culture, and ensure operational excellence. You will manage people, uphold customer satisfaction, and oversee business readiness.

The ideal candidate will have a strong leadership background and communication skills. A minimum of a High School Diploma is required, and candidates must be at least 18 years old. Join us to help expand as we open 100 new restaurants.

Qualifications

• Ability to lead, motivate, and empower Crewmembers.
• Excellent verbal and written skills.
• Ability to recognize problems and problem-solve.

Responsibilities

• Manage shifts and uphold Raising Cane’s standards.
• Coach and train Crewmembers on proper procedures.
• Monitor cleanliness and maintenance of the restaurant.

Skills

Leadership

Motivation

Problem-solving

Verbal and written communication

Goal setting

Education

High School Diploma or equivalent

Some College preferred

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Raising Cane's is growing in the greater Chicago market and we are hiring! The starting hiring pay range (based on location, experience, qualifications, etc.) is $18 / hour. Additionally, we offer monthly bonuses, PTO/sick time, and tuition reimbursement! Come join our team as we continue to grow and open 100 NEW Restaurants in 2022!

Job Description

The Shift Manager - He/she has the primary responsibility for managing shifts; conveying the Cane’s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane’s. He/she will be responsible for upholding Raising Cane’s standards for the Crewmember and Customers experiences.

KEY RESPONSIBILITIES AND AREAS OF FOCUS :

• Operations Management- Deliver “What We Do” on each shift you lead; at Raising Cane’s “What we do” is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane’s standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane’s standards
• People Management- Coach and train Crewmembers on proper Raising Cane’s procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane’s job qualifications; motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager; support adherence to Raising Cane’s uniform policy during shift
• Business Management- Support management on all areas that impact the business to include: labor cost, waste monitoring, salesand costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situations
• Project Support - Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane’s risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner

Qualifications

• Ability to lead, motivate, and empower the Cane’s Crewmembers
• Ability to align Crewmembers with Raising Cane’s culture by balancing hard work and having fun.
• Ability to manage basic tasks and the restaurant’s Crewmembers
• Takes initiative
• Has excellent verbal and written skills
• Ability to recognize problems and problem solve
• Ability to set goals and convert plans into action

Additional Information

ADDITIONAL REQUIREMENTS:

The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum of High School Diploma or equivalent required, some College preferred
• Must be 18 years of age or older
• Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook)
• On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects