Shift Manager - 0571

Five Guys logo; Charleston (WV); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with match

Pet insurance

Employee Assistance Program

Employee Relief Fund

Free Meals

Secret Shopper bonus plan

Job summary

Five Guys Operations LLC in Charleston, WV is seeking a Shift Manager to oversee daily restaurant operations in the General Manager's absence, ensuring standards in prep, delivery, maintenance and inventory. The role offers a $20.00/hour base pay plus tips and a bonus program, with open hours and a focus on top‑tier customer service.

You should have 1–2 years of supervisory experience in food service or retail, a high school diploma or better, and a passion for creating a great place to work

Qualifications

• 1–2 years of supervisory experience in a food service or retail environment.
• Ability to lead a team and maintain high standards of service.
• Customer-focused approach with a positive, energetic leadership style.

Responsibilities

• Direct daily restaurant operations in the General Manager’s absence.
• Ensure compliance with company standards in product prep, delivery, and safety.
• Oversee team and inventory management and related duties.

Skills

Supervisory experience

Education

High School or better

Job description

112 RHL Blvd
South Charleston, WV 25309, USA

Description

The pay for this position is $20.00/hour + Tips + Bonus

At Five Guys, we serve outstanding burgers and fries, in clean restaurants with a top tiered customer service approach!

Shift managers are trained to perform all of the duties preformed by the Crew Members and Shift Leaders, with additional responsibility for directing the daily operations of a restaurant in the General Manager’s absence: ensuring compliance with company standards in all areas of operation including product prep and delivery, customer relations, restaurant maintenance, team and inventory management, and other duties as required or assigned.

What can you expect?

• Real work/life hours of operation. Most locations open at 11:00 am and close at 10:00 pm with no drive-thrus.
• Comprehensive and customizable benefits – medical, dental, vision, pet insurance, 401(k) with match based on eligibility. As well as an Employee Assistance Program, and an Employee Relief Fund made possible by our owners and employees.
• Real career growth with plans to open more than an estimated 1000 new locations across North America, with emphasis on promoting from within.
• Secret Shopper bonus plan in addition to your base pay. We have 2 Secret Shops each week andeveryoneon your team working during those shifts is eligible for bonuses based on the results of those visits.

What's in it for you?

• A fast-paced, high-energy environment
• Competitive base pay and excellent potential bonus
• Work with fresh ingredients and highest quality products
• A fun work environment and culture where we take food quality and food safety very seriously but do not take ourselves too seriously.
• Amazing growth opportunities
• Free Meals while you work
• 401(k), Medical, Dental and Vision based on eligibility

What are we looking for?

• You have 1-2 years of supervisory experience in a food service or retail environment preferred
• You are all about creating a great place to work for your team.
• You want to make your customer's day and it shows in the way you are fanatical about serving amazing food with a big smile.
• You are -- honest, energetic, motivational and fun.You set high standards for yourself and for your team.

Five Guys Core Convictions:

• Remain Humble-It means you're never above having to do the dishes.
• Exceed Expectations-Consistently give them more than they asked for.
• Always Do The Right Thing-Let your conscience be your guide and your grit.
• Lead By Example-Show them what it looks like to be a great leader.

Five Guys Operations LLC participates in eVerify.

It is the policy of Five Guys to provide equal employment opportunity (EEO) to all persons.

The Company strives to increase representation of women, people of color, veterans and individuals with disabilities in all areas of the Company.

IND5GC

Leader

Inspires teammates to follow them

Education

High School or better.

Experience

1-2 years: Supervisory experience in food service or retail

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.