Shift Manager (03013) - 14 Heathwood Drive

Domino's Franchise; Windham (ME); On-site; USD 20,664 - 27,552; Full time

Job summary

A well-known pizza franchise is seeking Shift Managers in Windham, Maine. The role involves overseeing daily store operations, ensuring compliance with policies, and providing exceptional customer service. Candidates should have strong communication skills, food safety knowledge, and a valid driver's license. This position is a stepping stone to higher management roles within the franchise.

Qualifications

• Strong verbal and written communication skills for orders.
• Valid driver’s license and reliable vehicle for deliveries.
• Food safety knowledge, including proper ingredient handling.

Responsibilities

• Oversee all store functions during shifts.
• Maintain compliance with policies and procedures.
• Handle paperwork, food management, scheduling, and marketing.
• Process telephone orders and provide customer service.
• Assist teammates and complete closing duties.

Skills

Mental math accuracy

Verbal communication skills

Written communication skills

Motor coordination

Food safety knowledge

Job description

Domino's Pizza is hiring Shift Managers to lead our stores, ensuring operations run at the highest level every day. This role is the first step into our Management Program, where natural leaders grow into franchise ownership.

Responsibilities

• Oversee all store functions during shifts, including cost control, inventory, cash, and customer relations.
• Maintain 100% compliance with all policies and procedures, setting the example for crew.
• Handle paperwork, food management, scheduling, and marketing while keeping the store clean and profitable.
• Process telephone orders, execute credit transactions, and provide quality customer service in person and by phone.
• Assist teammates, support other workstations, and complete all closing duties, including cleaning.
• Operate equipment, clean facilities daily, manage ingredients from delivery to storage, and stock products.

Qualifications

• Accurate mental math and the ability to give correct monetary change.
• Strong verbal, written, and telephone skills for taking orders and processing payments.
• Motor coordination and the ability to enter orders quickly using a keyboard or touchscreen.
• Food safety knowledge, including proper handling of ingredients and equipment.
• Valid driver’s license and access to a reliable vehicle for deliveries.

Advancement

Shift Managers can advance to Assistant Manager, General Manager, or Franchise Owner, with various Corporate Operations opportunities.

Diversity and Inclusion

We value the unique talents of all individuals, creating an environment where everyone can reach their highest potential.

Summary Statement

Domino’s Pizza prioritizes exceptional team members who work together to deliver the best pizza experience worldwide.

General Job Duties for All Store Team Members

• Operate all equipment, stock ingredients, prepare products, and process telephone orders.
• Take inventory and complete associated paperwork, cleaning equipment and the facility daily.

Training

Orientation and job‑on training.

Communication Skills

• Comprehend and give correct written instructions.
• Communicate verbally with customers and coworkers to process orders over the phone and in person.

Essential Functions/Skills

• Accurate mental math and correct monetary change.
• Verbal, written, and telephone skills for order processing.
• Motor coordination and keyboard/screen typing.
• Navigation skills for map reading and address locating.

Physical Requirements

• Standing, walking, and lifting up to 50 lbs; occasional pulling and pushing.
• Frequent reaching, stooping, bending, and crouching at the pizza assembly station.
• Eye‑hand coordination for pizza dough shaping and bowl assembly.
• Skilled use of hands and tools, including a pizza cutter, peel, and rolling cutter.

Driving Specific Job Duties

• Deliver pizzas within a designated delivery area, making several deliveries per shift.
• Deliver flyers and door hangers.

Requirements

• Valid driver’s license with a safe driving record meeting company standards.
• Access to an insured vehicle for delivery.