Shift Manager

GQT Movies; West Lafayette (IN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Advancement opportunities

Job summary

GQT Movies in West Lafayette is seeking a Shift Manager to lead front-line theater operations and guest services, helping the team deliver magical movie experiences in the community.

You will work on essential tasks such as deposits, opening/closing, and coaching staff, with cross-training in Cast Member duties and coordination with the GM for marketing and sales activities.

Qualifications

• Must be at least 18 years old.
• Must have weekend, evening, and holiday availability.
• Must commit to showing up on time when scheduled.
• Must have a positive, team-focused attitude and willingness to learn.
• 1+ year of management or leadership experience.
• Employee Discounts.
• Opportunities for advancement.

Responsibilities

• Provide oversight of theater operation, cleanliness, and performance.
• Oversee deposits and money handling initiatives.
• Open and close the theater for start or end of business day; provide excellent guest experience.
• Manage team members to ensure essential tasks are completed and guests receive exceptional service.
• Troubleshoot issues and communicate with leadership to improve the theater.
• Serve as a liaison with the GM to coordinate marketing and sales activities with the corporate office.
• Collaborate with the team to achieve goals.

Skills

Leadership

Punctuality

Guest service

Weekend/evening availability

Job description

Are you enthusiastic about providing exquisite customer service and working in a dynamic team environment?

Do you have a passion for leading small teams, problem solving, and learning about all aspects of the Movie Theater Industry?

Join our team as a Shift Manager, where you will play a starring role in bringing the magic of movies on the big screen to the communities we serve.

This position is well suited for first-time and veteran managers alike looking to grow their professional skills and abilities in an environment that allows for a flexible work schedule and advancement opportunities.

Job Description

• Our Shift Managers perform the essential front-line management for the movie theater and assist the general manager in duties including guest services, team member coaching and training, cash management and general support of theater operations.

Cross-training in Cast Member duties, facility opening and closing routines and procedures, cash management, and team member management is provided to all Shift Manager.

Generally, work tasks will include:

• Providing oversight of the operation, cleanliness, and performance of the theater
• Overseeing deposits and money handling initiatives
• Opening and closing the theater for the start or end of a business dayProviding an excellent guest experience by proactively and reactively addressing guest concerns
• Managing team members to ensure essential tasks are completed and guests receive exceptional service
• Troubleshooting issues and communicating with leadership to improve the theater
• Serve as a liaison with the GM to the corporate office in coordinating marketing and sales activities
• Working collaboratively with the team

Qualifications / Expectations

• Must be at least 18 years old
• Must have availability to work on weekends, evenings, and holidays
• Must commit to showing up to work on time when scheduled
• Must have a positive team-focused attitude and be willing to learn
• 1+ year of management or leadership experience
• Employee Discounts
• Opportunities for advancement

Location: GQT Wabash Landing 9

300 E State St, West Lafayette, IN 47906, USA

300 E State St, West Lafayette, IN 47906, USA