Shift Manager

The Wendy's Company; Waltham (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Healthcare benefits for full-time

Paid time off

401(k) with employer match

Employee assistance program

Job summary

The Wendy's Company is looking for a Shift Manager in Waltham, MA to lead the restaurant team during assigned shifts. You will guide staff, ensure food safety and quality, and maintain a welcoming, efficient dining environment for guests.

We offer healthcare benefits for full-time employees, paid time off, a 401(k) with employer match, and training to help you grow within Wendy's. Join a team that values people and good service.

Qualifications

• Strong problem solving and customer service skills.
• Willingness to lead and coach team members.
• Commitment to food safety procedures and brand standards.

Responsibilities

• Lead and develop the shift team to deliver great guest experiences.
• Enforce food safety, cleanliness and brand standards during your shift.
• Provide excellent customer service and resolve issues quickly and professionally.
• Maintain smooth operation and flexibility to cover shifts as needed.

Skills

Problem solving

Customer service

Decision making

Leadership

Food safety

Flexibility

Job description

WHY WENDY’S?

Families come in all shapes and sizes, that includes the Wendy’s family - the people you will work with as a Shift Manager.

We get you. We got you. Here’s what you can expect as a Shift Manager on our team:

• Perks – Healthcare benefits for full-time shift managers, paid time off, 401(k) with employer match and employee assistance program available for ALL employees
• Career Growth – Wanna move up? We have opportunities to grow within and beyond our restaurants
• Paid Training – We’re invested in you, and excited to teach you what you need to know to lead the Wendy’s Way

Responsibilities

What We Expect From You

What you bring to the table:

• You enjoy problem solving, customer service and decision making
• You want to be a leader and you’re committed to teaching and growing your team
• A commitment to promoting proper procedures and a culture of food safety
• Flexible work availability

Pay Range: $17.90 - $21.48 Hr.

You Must Be Willing And Able To

• Stand and move for most - if not all - of your shift
• Use restaurant equipment such as a headset, register or grill
• Follow brand standards and guidelines to prepare great food, serve our customers and maintain a clean restaurant that you’re proud to work in
• Secure reliable transportation to travel to your home store and other locations (restaurants, area office, etc.) occasionally for training and other tasks

For more information on specific equipment or job requirements, see the job description or talk to the hiring manager.

Real food. Real people.

We are a proud equal opportunity employer all ages, races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations in order to enable people with disabilities to perform the essential functions of their jobs.