Shift Manager

McDonald's; Troy (PA); On-site; USD 16,479 - 23,470; Full time

Benefits offered by this job

Flexible Scheduling

401k with Company Match

Health, Dental, Vision, and Telehealth options

Free uniforms

30% Employee Discount

$3,000 annual tuition assistance

Birthday PTO Day

Frequent incentives and bonuses

Job summary

A local fast food chain in Troy, Pennsylvania is seeking a Shift Leader to manage shifts and ensure excellent customer service. Candidates will lead crews, monitor safety and cleanliness, and maintain operational standards. Offering starting pay of $14.50/hour plus bonuses and a comprehensive benefits package including flexible scheduling, 401k, and tuition assistance. Candidates must be at least 18 years old and have a flexible schedule, with weekends required.

Qualifications

• Must be 18 years or older to be a manager.
• Previous leadership experience preferred, ideally in a restaurant or retail environment.
• Flexible schedule is necessary, with weekends and holidays required.

Responsibilities

• Lead shifts ensuring fast, accurate, friendly customer experience.
• Provide leadership to crew and managers during shifts.
• Monitor safety, security, and profitability.

Skills

Leadership experience

Customer service

Inventory management

Food safety

Communication skills

Job description

Working at a Mueller Family McDonald's location is more than just burgers and fries!

Shift Leader positions start at $14.50/hour + a $2/hourly attendance bonus!

All Shift Leaders are eligible for a $1/hour pay increase after completion of the Shift Leadership Training program (within 9 months).

Along with competitive pay, Shift Managers at Mueller Family McDonald's are eligible for a well-rounded benefits package including:

• Flexible Scheduling
• 401k with Company Match & Profit Sharing opportunities
• Health, Dental, Vision, and Telehealth options - includes mental health!
• Free uniforms
• Years of Service Awards
• PTO and Vacation accrual
• Birthday PTO Day
• 30% Employee Discount when not working - FREE meals when you are!
• National discount program
• $3,000 annual tuition assistance
• Textbook reimbursement
• Free tuition at Lackawanna College
• Additional scholarships at Keystone College and Luzerne County Community College
• Frequent incentives and bonuses
• and more!

Requirements

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

Responsibilities

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment, but we will train the right candidate! We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast‑paced McDonald’s environment. You must be 18 years or older to be a manager. Weekends and some holidays are a must.