Shift Manager

McDonald's; Toppenish (WA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

Paid vacation

Paid sick leave

Tuition assistance

Uniforms

National meal discount

Pay raises after milestones

Job summary

McDonald’s operates a restaurant owned by an independent franchisee, not McDonald’s USA. The Shift Manager leads shifts weekly, ensuring fast, accurate, friendly service and adherence to Quality, Service and Cleanliness standards.

Responsibilities include planning shifts, monitoring performance, safety, profitability and communicating with the next Shift Manager. 18+ required; strong team player with flexible schedule preferred.

Qualifications

• Shift managers lead shifts weekly to ensure fast, accurate, friendly service.
• Responsibilities include planning shifts, monitoring performance, safety and profitability.
• Must be 18 years or older to be a manager in franchise restaurants.

Responsibilities

• Lead shifts to deliver Quality, Service and Cleanliness.
• Plan shifts, monitor performance and hand off to the next Shift Manager.
• Meet targets for shifts and departments.
• Oversee food safety, inventory, maintenance, scheduling and training.

Skills

Leadership experience

Team player

Flexible schedule

Customer service

Communication

Job description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Description:

McDonald’s Works for Me.

I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You’ll fit right in.

The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Let’s talk. Make your move.

Requirements:

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

As a Shift Manager, you may be responsible for:

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Additional info and Shift Manager Benefits:

• Wage $20.13-20.63 per hour
• 1 week paid vacation based off of average hours worked, after 1 year as a Manager
• Paid Sick Leave -earn 1 hour of paid sick leave for every 40 hours worked
• Health Insurance available to FT employees working on average 30+ hours per week
• Tuition Assistance - $2,500/yr for Crew and $3,000/yr for Managers
• Education through Archways to Opportunity including opportunities to earn a Hight School degree, college tuition assistance and English classes as a second language
• Free Uniforms
• 30% National Employee Meal Discount
• $0.25 pay increase on base pay after 90 days of service
• $0.50 pay increase on base pay after 1 year of service
• Overnight Premium Pay (Applies only to 24-hour restaurants only) Any employee who works at a 24-hour store will receive a differential pay of an additional $0.50 per hour for hours worked between 10 pm and 4 am during their overnight shift.

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

McDonald’s Corporation and McDonald’s USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company.

McDonald’s and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.