Shift Manager

Sonic Drive-In; Tompkinsville (AL); Presencial; USD 42.000 - 52.000; Jornada completa

Descripción de la vacante

SONIC Drive-In is seeking a dedicated Shift Manager to assist the General Manager in overseeing daily restaurant operations, ensuring quality food, cleanliness, and guest satisfaction. You will lead and support team members, manage shift performance, and strive to create a positive, efficient environment for guests and staff.

The role requires strong leadership, excellent communication, and the ability to handle busy periods, with irregular hours including nights and weekends.

Formación

• Excellent leadership and communication skills.
• High standards for self and the team.
• Positive attitude during rushes or stressful situations.
• Resiliency and willingness to try different approaches to solve problems.
• Eagerness to learn and grow professionally and personally.
• Ability to prioritize and complete tasks.
• Effective communication and basic math/reading skills.
• Willingness to work irregular hours, including nights, weekends, and/or holidays.

Responsabilidades

• Assist with daily restaurant operations under GM leadership.
• Lead and develop team to deliver a SuperSONIC experience.
• Coach for performance and provide feedback during shifts.
• Set clear expectations and manage shift activities.
• Maintain a positive atmosphere and guest satisfaction.
• Ensure food safety, sanitation, and compliance with laws.

Conocimientos

Leadership

Communication

Guest service

Team motivation

Problem solving

Time management

Flexibility

Math & Reading basics

Descripción del empleo

The Job:

As a SONIC Drive-In Shift Manager, you are responsible for assisting the General Manager and Assistant General Manager in managing the daily operations of the restaurant to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the SONIC Drive-In. Responsibilities include:

• Assist with hiring, training, supervising, managing, directing, and developing Great People ready to serve a SuperSONIC experience to every guest
• Making every guest a repeat customer by ensuring the guest leaves the lot satisfied every time
• Helping employees understand the big picture and their role by sharing the “why” behind tasks
• Celebrating team successes and coaching for better performance
• Setting clear expectations and providing continuous feedback throughout shift
• Creating an upbeat positive atmosphere during the shift that makes work fun
• Managing the majors: food and paper, labor, and guest service
• Maintaining and enforcing SONIC safety and sanitation standards
• Relentlessly complying with all federal, state, and local laws and regulations

What You’ll Need:

• Excellent leadership and communication skills
• High standards for self and the team
• Positive attitude, especially during rushes or stressful situations
• Resiliency – trying different approaches to solve a problem; working to get better every day
• Eagerness to learn and grow professionally and personally
• Ability to prioritize and complete tasks accordingly
• Effective communication skills; basic math and reading skills
• Willingness to work irregular hours, including nights, weekends, and/or holidays

The Fine Print:

As required by applicable law, SONIC Drive-In franchise organizations will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job.

Each franchise organization is an independent employer and thus responsible for making its own employment-related decisions. Nothing in these materials should be construed as the franchisor being involved in or having control over a franchise employee's essential terms and conditions of employment.

“You are applying for work for a franchisee Excel Investments of Sonic, not Sonic Corporate, or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”