Shift Manager

Workstream; Shawnee (OK); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401K

HSA

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Paid training

Complimentary meals

Daily Pay Option

Job summary

Workstream is seeking a dedicated Shift Leader for its Popeyes® restaurant in Shawnee, Oklahoma. The ideal candidate will have at least 1 year of experience in the Quick Service Restaurant industry and possess strong leadership and communication skills. Responsibilities include supporting management, training staff, and ensuring exceptional customer service while maintaining the daily operations of the restaurant. This role offers competitive compensation and benefits, including paid training and opportunities for advancement.

Qualifications

• Minimum of 1 year of experience in the Quick Service Restaurant (QSR) industry.
• Strong knowledge of team leadership and conflict resolution.
• Exceptional written and verbal communication skills.

Responsibilities

• Support the General and/or Assistant Manager in daily operations.
• Help train and manage team members.
• Deliver food to guests with excellent customer service.

Skills

Team leadership

Conflict resolution

Exceptional communication skills

Education

High School Diploma or GED

Tools

POS system familiarity

ServSafe certification

Job description

Popeyes® is not like most fast food chains. With freshly prepared food and a recipe that’s remained unchanged for nearly 50 years, Popeyes® restaurants are deeply proud of their food and heritage – and they want to share that pride with you!

What You’ll Get (Benefits):

Find out how you can continue the Louisiana tradition of cooking for guests and serving each other with love, by joining a Popeyes® restaurant team.

• Competitive compensation – we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Paid Training – we aim to set you up for success!
• Complimentary meals while on duty – Love That Chicken!
• Daily Pay Option – Access your earnings before payday with our Earned Wage app.
• Opportunities for advancement and growth within our organization – Join a team that encourages building lifelong friendships and memories.

What You’ll Do (Responsibilities):

Our Shift Leaders are the key to operating our restaurants daily. You will help support the General and/or Assistant Manager, ensuring that every shift operates smoothly. You will also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep our customers coming back for more. The perfect candidate will deliver food to guests that is perfectly cooked, made with love, and served with Popeyes®' famous Cajun Hospitality.

What You’ll Bring (Requirements):

• A minimum of 1 year of experience in the Quick Service Restaurant (QSR) industry is required.
• A High School Diploma or GED is preferred.
• Familiarity with a POS system and ServSafe certification is preferred.
• Availability to work within open hours (e.g. evenings, holidays, weekends).
• Strong knowledge of team leadership and positive conflict resolution.
• Exceptional written and verbal communication skills.
• Communication and team management abilities.
• Able to withstand the physical demands a restaurant environment holds.

4721 North Kickapoo St., Shawnee, OK, 74804