SHIFT MANAGER

Wendy's of Western Virginia; Roanoke (VA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid time off

Paid training

Job summary

Wendy's of Western Virginia is seeking energetic Managers to lead staff and operations across Roanoke and Lynchburg. The role offers advancement opportunities from shift manager to Store General Manager and includes extensive training and bonus programs.

You will manage a team, ensure service excellence, and oversee HR duties, staffing, and food safety standards in a fast-paced, guest‑focused environment.

Qualifications

• Restaurant/Retail experience required.
• Customer service skills and effective communication.
• Leadership and organizational abilities essential.

Responsibilities

• Work with your team to create a restaurant of choice by providing the best food in a friendly and fast paced environment.
• Properly managing your shift by using Wendy’s Systems.
• Manage, empower, and assist your team in achieving organizational goals that support our collective goal of "Service Excellence" for every customer.
• Interview and recommend candidates to achieve proper staffing levels.
• Provide A+ training for every employee through established systems.
• Assist with administrative tasks.
• Ensure all food safety procedures are executed at a high level, per Company and Health Department standards.

Skills

Restaurant/Retail experience

Customer service

Leadership/Organizational skills

Job description

Description

In 1975 Wendy's of Western VA, Inc. opened its first restaurant on Electric Road across from Tanglewood Mall. We have steadily grew throughout the western portion of Virginia, and today we have 13 restaurants that are striving to deliver the highest standards in quality, service, and cleanliness. Our plans include continuing our steady growth for many years to come.

We also believe that all should enjoy a certain quality of life. Therefore, Wendy's of Western VA recognizes the value of the crew and management as our most important asset, and the key to our continued growth.

Wendy’s of Western Virginia, a locally owned franchise, with 13 restaurants is looking for energetic Managers! At your Wendy’s, you will assist your team by managing both the staff and operations at one of our many locations across Roanoke and Lynchburg.

Looking for something more out of life? We offer extensive skills training, multiple bonus programs, and most importantly the opportunity for promotion! Here at Wendy’s of Western Virginia we strive to develop our employees for new positions, and most of our General Managers come from Shift Manager positions!

We have opportunities available for highly motivated and dedicated managers to quickly advance to various management positions up to a Store General Manager, if that is something that you’re interested in pursuing please discuss during your interview.

Responsibilities:

• Work with your team to create a restaurant of choice by providing the best food in a friendly and fast paced environment.
• Properly managing your shift by using Wendy’s Systems.
• Manage, empower, and assist your team in achieving organizational goals that support our collective goal of "Service Excellence" for every customer that we serve.
• The ability to perform HR duties for your employees in a way that maximizes employee engagement and retention.
• The opportunity to interview and recommend candidates for selection in order to achieve proper staffing levels.
• Provide A+ training for every employee through our established systems.
• Assist with administrative tasks.
• Ensure all food safety procedures are executed at a high level, in accordance with both Company and Health Department standards.

Requirements

WHAT WE EXPECT FROM YOU

• Restaurant/Retail experience (Experienced in serving customers)
• Ability to work flexible schedules that may include late nights and Breakfast (Most Drive-Thru’s open till Midnight)
• Customer Service Skills, Effective Communication, Leadership/Organizational Skills.
• The Shift Managers must be able to stand for long periods without a break, and be able to travel to the bank, other restaurants, Area Office, etc.
• Reliability is a MUST.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training

Restaurant type:

• Quick service & fast food restaurant

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

Work Location: In person