Shift Manager

McDonald's; Roanoke (VA); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Paid vacation

Education programs (Archways to Opp.)

Health insurance

Employee discounts (MCD Perks)

Free uniforms and PPE

Free shift meal

Closed on Thanksgiving and Christmas

Job summary

McDonald’s in Roanoke, Virginia is hiring a Shift Manager to coach teams, uphold standards, and deliver fast, friendly service during busy shifts. You’ll own the shift, set targets, train teammates, and ensure safety, cleanliness, and quality across all operations.

This role offers competitive pay ($16–$19/hour) with experience, flexible schedules, and opportunities for development through the Archways to Opportunity program and other benefits in a supportive, team‑driven environment.

Qualifications

• Experience leading teams in fast-paced settings.
• Strong communication and coaching mindset.
• Commitment to safety and cleanliness.
• Must be 18+ to serve as manager.

Responsibilities

• Own the shift: Plan, position, and set targets to deliver results
• Lead the team: Coach, train, and model correct procedures and hospitality
• Protect food safety & quality: Enforce standards and verify routines
• Deliver great guest experiences: Fast, accurate, friendly service—every order
• Run a safe, clean restaurant: Verify cleanliness, maintenance, and security checks
• Manage operations: Inventory, cash handling, deployment, and shift documentation
• Communicate & hand off: Brief the next Shift Manager to ensure smooth transitions
• Hit the numbers: Help your department and shift meet goals for service, quality, and profitability

Skills

Leadership experience

Communication skills

Teamwork

Reliability

Job description

Bring your leadership, build your skills, and help run great shifts in a fast, supportive environment. We’re hiring Shift Managers who love coaching teams, serving guests, and keeping standards high.

Pay & Schedule

• Payrate: starting at $16 - $19 per hour with experience & availability
• Flexible scheduling with emphasis on mid, closing, and weekend coverage

Benefits & Perks

• Paid vacation*
• Archways to Opportunity education: High School diploma program, annual college tuition assistance, and English Under the Arches
• Medical, dental, and vision coverage **
• MCD Perks employee discount program (including cell-phone discounts)
• Free uniform shirts and PPE; free shift meal
• Closed on Thanksgiving and Christmas Day
• *Eligibility requirements apply.
• **For eligible positions/participants; plan details provided upon hire.

What You’ll Do

• Own the shift: Plan, position, and set targets to deliver results
• Lead the team: Coach, train, and model correct procedures and hospitality
• Protect food safety & quality: Enforce standards and verify routines
• Deliver great guest experiences: Fast, accurate, friendly service—every order
• Run a safe, clean restaurant: Verify cleanliness, maintenance, and security checks
• Manage operations: Inventory, cash handling, deployment, and shift documentation
• Communicate & hand off: Brief the next Shift Manager to ensure smooth transitions
• Hit the numbers: Help your department and shift meet goals for service, quality, and profitability

What You’ll Bring

• Prior leadership experience in restaurant, retail, or hospitality preferred
• Strong communication, coaching mindset, and a team-first attitude
• Reliability in a fast-paced environment; calm under pressure
• Commitment to safety, cleanliness, and food quality standards
• Must be 18+ to serve as a manager in our restaurants

Growth & Training

You’ll receive paid training, ongoing development, and a clear path to advance.

Franchisee Notice

This position is with a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is the sole employer responsible for all employment decisions, including hiring, scheduling, compensation, and policies. By applying, you acknowledge your application will be submitted to and reviewed by the franchisee organization. McDonald’s USA will not receive a copy and has no involvement in hiring decisions.

Equal Opportunity Employer

McDonald’s and its franchisees are committed to diversity and inclusion in the workplace.

This posting provides a general overview and does not list every task or essential function performed in the role.

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate‑owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.