Shift Manager

McDonald's

Richmond (VA)

On-site

USD 19,000 - 25,000

Full time

14 days+

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Benefits offered by this job

70 hours paid vacation

Education assistance

Medical, dental, and vision coverage

Free uniforms

Leaves of absence

Service awards

Employee Resource Connection

Job summary

A leading fast food restaurant in Richmond, VA is seeking a Shift Manager to lead shifts, ensure customer satisfaction, and manage crew performance. Ideal candidates should have previous leadership experience, a passion for service, and the ability to cultivate a positive work environment. This role offers full-time employment with competitive benefits including paid vacation, tuition assistance, and medical coverage.

Qualifications

Previous leadership experience is preferred.
Must be 18 years or older.
Team players with a flexible schedule.
Comfort with fast-paced, high-volume service and meeting targets.

Responsibilities

Lead shifts ensuring great customer experience.
Monitor performance and safety during shifts.
Communicate with the next Shift Manager.
Plan for each shift and communicate handoffs to the next Shift Manager.
Coach and develop team members and manage scheduling.
Meet department goals and support achievement of restaurant targets.
Provide leadership and direction to crew and other managers on shift.
Support training and onboarding of new staff.

Skills

Leadership

Food Safety

Customer Service

Inventory Management

Teamwork

Education

Experience within a restaurant, retail or hospitality environment

Job description

Join to apply for the Shift Manager role at McDonald’s

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This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Description

McDonald’s Works for Me.

I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You’ll fit right in.

The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Let’s talk. Make your move.

Requirements

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

As a Shift Manager, You May Be Responsible For

Food Safety
Internal Communication
Inventory Management
Daily Maintenance and Cleanliness
Managing Crew
Quality Food Production
Exceptional Customer Service
Safety and Security
Scheduling
Training

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Additional Info

Along with competitive pay, a Shift Manager at a McDonald’s Corporate owned restaurant is eligible for incredible benefits including:

70hrs paid vacation
Incentive opportunities
Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
Medical, dental and vision coverage eligibility
Free uniforms
Paid/Unpaid Leaves of Absence
Service awards
Employee Resource Connection

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will not be involved in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Seniority level