Shift Manager

McDonald's; Pinckneyville (IL); Hybrid; USD 42,000 - 54,000; Full time

Job summary

McDonald's Pinckneyville is seeking a Shift Manager to lead daily restaurant operations, supervise crew and fellow managers, and ensure fast, friendly service. You will plan each shift, monitor performance, and drive results while upholding safety, cleanliness and profitability standards.

The role requires strong leadership, communication, and customer-service skills, with a focus on coaching staff and maintaining McDonald’s brand standards on quality and efficiency.

Qualifications

• Experience leading shifts and managing teams.
• Ability to monitor Quality, Service and Cleanliness.

Responsibilities

• Lead shifts and supervise crew and other managers.
• Plan for each shift and monitor performance to meet McDonald’s standards.
• Ensure safety, security and profitability while maintaining high service quality.

Skills

Leadership

Communication

Customer service

Team management

Food safety

Job description

# Shift ManagerPINCKNEYVILLE (15822)## Job DescriptionThis job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.**Description:**McDonald's Works for Me.I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You’ll fit right in.The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.Let’s talk. Make your move.**Requirements:**Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.As a Shift Manager, you may be responsible for:• Food Safety• Internal Communication