Shift Manager

McDonald's; Phoenix (AZ); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

15-25 days paid vacation

10 paid holidays

Education assistance through Archways to Opportunity

Medical, dental, and vision coverage

Short- and Long-Term Disability, life and accident insurance

Job summary

A fast-food franchise in Phoenix is seeking a Shift Manager to lead shifts, ensuring a fast and friendly customer experience. The ideal candidate will have previous leadership experience, preferably in a restaurant or retail setting. Responsibilities include managing crew, ensuring quality service, and communicating shift expectations. This role offers competitive benefits and is ideal for team players who thrive in a fast-paced environment.

Qualifications

• Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment.
• Must be 18 years or older to be a manager in corporate owned restaurants.

Responsibilities

• Lead shifts ensuring customers receive a fast, accurate, friendly experience.
• Monitor team performance to meet McDonald's standards.
• Manage tasks including scheduling and training.

Skills

Leadership

Teamwork

Flexibility

Customer Service

Job description

6 days ago Be among the first 25 applicants

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee has a license to use McDonald’s logos and food products, but it is a separate company and a separate employer from McDonald’s USA. If you are hired, the franchisee will be your employer. McDonald’s USA has no control over employment matters at the restaurant and will not receive a copy of your application.

Description

McDonald’s Works for Me.
I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.
The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.
The Team for Me – Our people want to say YES – to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel‑good moments. Does this sound like you? You’ll fit right in.
The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.
Let’s talk. Make your move.

Responsibilities

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance, ensuring the team meets McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare them for a great shift. Shift Managers may also be responsible for meeting targets during their shifts and helping their assigned Departments meet their goals.

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun and possess the passion to work the famously fast‑paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Additional Info

Along with competitive pay, a Shift Manager at a McDonald’s corporate owned restaurant is eligible for incredible benefits including:

• 15-25 days paid vacation
• 10 paid holidays and an 8‑week sabbatical every 10 years
• Education through Archways to Opportunity – opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and Long‑Term Disability, life and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.