Shift Manager

McDonald's; Palos Hills (IL); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Daily Pay Option

Paid Time Off

College tuition assistance

Medical, Dental, and Vision insurance

401 K retirement plan

Bonus opportunity

Job summary

McDonald's in Palos Hills, Illinois is hiring a full-time Shift Manager to lead shifts and ensure customers receive fast and friendly service. The ideal candidate has previous leadership experience, is a team player, and enjoys the dynamic McDonald's environment.

Responsibilities include managing crew, ensuring food safety, and maintaining quality standards while providing exceptional customer service. Benefits include starting pay of $17.50 an hour, paid breaks, and tuition assistance.

Qualifications

• Previous leadership experience in a restaurant, retail, or hospitality environment.
• Must be 18 years or older to manage in corporate owned restaurants.
• Positive team players with a passion for the fast-paced McDonald's environment.

Responsibilities

• Ensure customer satisfaction and fast, accurate service.
• Provide leadership to crew and other managers during shifts.
• Monitor performance, safety, security, and profitability.

Skills

Leadership experience

Team player

Flexibility

Customer service

Job description

About the Employer

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

What We Offer

We are seeking a full‑time shift manager available for afternoon and closing shifts. For candidates with restaurant management experience we offer the following for this position:

• Starting pay of $17.50 an hour (higher with McDonald’s management experience)
• Daily Pay Option Available
• Paid breaks
• Free employee meals
• Paid Time Off*
• $3000 in college tuition assistance*
• Medical, Dental, Vision, Disability insurance*
• Accident and Hospital supplemental pay*
• 401 K retirement plan*
• Bonus opportunity*
• Opportunity for advancement
• Terms and conditions apply

Scheduling

While we offer flexible scheduling, we cannot guarantee a set schedule. We do require our management staff to have a somewhat open availability to fit the needs of the restaurant.

Description

McDonald’s Works for Me. I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow. The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself. The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel‑good moments. The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits. Let’s talk. Make your move.

Responsibilities

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him or her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

Key Responsibilities

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast‑paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Legal Disclosure

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I must contact the franchise organization for information about its privacy practices.