SHIFT MANAGER

Covenant Health; Oak Ridge (TN); On-site; USD 75,000 - 95,000; Full time

Job summary

Covenant Health is seeking a full-time Shift Manager for Surgery at Methodist Medical Center in Oak Ridge, TN. This role involves 24-hour management of the surgery unit, ensuring compliance with hospital policies, supervising patient care, and serving as a clinical resource for nursing staff. Candidates must have a minimum of 2-3 years as a Registered Nurse with current RN licensure and CPR certification. The position includes a variable shift schedule and offers an opportunity to provide quality patient care in a supportive environment.

Qualifications

• Minimum of two to three years of experience as a Registered Nurse required.
• Current RN licensure and/or certification is mandatory.
• CPR certification is required.

Responsibilities

• Manage 24-hour operations of the assigned unit or department.
• Ensure compliance with hospital policies and procedures.
• Serve as a clinical resource for nursing staff.
• Supervise patient care processes.
• Assist with patient admissions and discharges.
• Prepare and review the budget for the assigned unit.

Job description

Shift Manager, Surgery

Full Time, 80 Hours Per Pay Period, Variable Shifts

Methodist Overview

Methodist Medical Center of Oak Ridge, part of Covenant Health, is a trusted regional hospital serving East Tennessee with advanced care and a personal touch. With more than 30 specialties, including cardiology, neurosurgery, orthopedics, and vascular care, the facility offers innovative treatments for complex conditions like aneurysms, joint damage, heart failure, and chronic wounds. Backed by a team of over 1,000 healthcare professionals and 250 physicians, Methodist Medical Center combines state‑of‑the‑art technology with compassionate care, earning national recognition for patient safety and excellence in stroke and heart care. Our facilities offer patients all the benefits of medical expertise and innovation while still embodying the convenience of a hometown medical center that is close to the support of family and friends.

Position Summary

Assists in providing 24‑hour management of the unit(s) or department assigned.

Responsibilities

• Maintains and ensures compliance with hospital policies and procedures, all regulatory agencies, and/or accepted standards of practice and hospital contracts.
• Facilitates patient admissions and discharges in conjunction with admitting office.
• Serves as clinical resource for nursing staff.
• Supervises patient care process.
• May provide direct patient care until appropriate staff is available.
• Assists with scheduling appropriate resources to provide quality patient care and/or customer satisfaction on a daily basis.
• Monitors quality improvement activities in department, makes suggestions for QT teams, recruits staff, and provides support for the teams.
• Establishes and maintains professional attitude toward customers through leadership and personal example. Maintains customer service standards for department and participates in resolution of customer dissatisfaction issues.
• Assists with the preparation and review of the budget for the assigned unit or department.
• Investigates, develops, and evaluates current trends in departmental methods.
• Serves as liaison between staff and administration.
• Facilitates conflict resolution using appropriate techniques in an effective and professional manner.
• Evaluates personnel and encourages and assists in their development.
• Directs the orientation of new staff and assists with staff educational activities.
• Maintains positive intra‑departmental and inter‑departmental relations.
• Serves on hospital committees as necessary for the benefit of the organization.
• Remains mentally alert and maintains concentration with attention to detail for prolonged periods, at times under stress. Maintains adaptability, flexibility, initiative, persistence, and efficiency of time management and action.
• Does not pose a direct threat to health or safety of self or others. Provides safe, efficient, competent care to population assigned. Meets MMC Environment of Care Standards.
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Performs other duties as assigned.

Qualifications

Minimum Education: None specified; however, must be sufficient to meet the standards for achievement of the below indicated license and/or certification as required by the issuing authority.

Minimum Experience: A minimum of two‑three (2‑3) years of experience working as a Registered Nurse is required.

Licensure Requirement: Required RN licensure and/or certification must be current. CPR required.