Shift Manager

Arby's, Inc.; Oak Forest (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Rain Instant Pay Program

Potential Performance Bonuses

Generous Paid Time Off

Free Meals During Shifts

Advancement Opportunities

Financial Employee Assistance Program

Flexible scheduling options

Job summary

Arby’s, Inc. is looking for a Shift Manager to oversee daily restaurant operations, guide a team through performance and training initiatives, and ensure exceptional customer service during each shift.

You will work closely with store leadership to maintain brand standards, support operational efficiency, and contribute to a positive, fast-paced work environment for both customers and staff.

Qualifications

• Experience managing a restaurant or retail team for at least 6 months.
• Demonstrated commitment to customer service and brand values.
• Willingness to learn and mentor team members to the next level.

Responsibilities

• Oversee day-to-day restaurant operations during shifts.
• Lead and train team members in performance and training initiatives.
• Uphold Arby’s standards for exceptional customer service and operations.

Skills

Supervisory experience

Customer service excellence

Job description

In a world full of quick service options, Arby’s is seeking to be different and better. We want to be different for our customers and different for our employees. When you work at Arby’s, it will be more than a job — it will be a place that prioritizes your growth and development while having fun. We are proud of the food we serve, our innovation and our team. Our goal is to be the best in the business, and we can’t do that without great people like you.

Benefits

• Rain Instant Pay Program
• Potential Performance Bonuses
• Generous Paid Time Off
• Free Meals During Shifts
• Advancement Opportunities
• Financial Employee Assistance Program
• Flexible scheduling options

Responsibilities

As a Shift Manager, you play a pivotal role in the day-to-day operations of our restaurants. Working closely with the General Manager and Assistant Manager, you ensure seamless operations during every shift. Your leadership will guide our team members through performance and training initiatives, while maintaining a standard of exceptional customer service that keeps our customers coming back for more!

• You know the business and have at least six months of experience as a manager within restaurant or retail.
• You inspire smiles, are familiar with and have impressive examples of providing exceptional customer service and will uphold Company Core Values.
• You’re humble and ready to learn about what makes Arby’s different. You’re not afraid to jump in and help your team and lead them to the next level. Their success is your success.

Requirements

• Must be at least 18 years of age
• Must have reliable transportation
• Able to stand, walk, bend, and lift up to 25 lbs during shifts
• Employment is contingent upon successful completion of a background screening in accordance with applicable federal, state, and local law