Shift manager

Domino; Norwalk (IA); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Domino's in Norwalk, IA is seeking a Shift Manager to lead the team during shifts and ensure smooth store operations. You will drive great food quality, fast service, and exceptional customer experiences.

Ideal candidates enjoy working with people, taking responsibility, and growing into leadership roles. Prior restaurant or leadership experience is helpful, but not required; training will be provided on shift operations and procedures.

Qualifications

• Leadership experience is helpful but not required.
• Strong customer service and communication skills preferred.
• Ability to train and support Crew Members as needed.

Responsibilities

• Lead and support the team during your shift.
• Provide friendly, fast, and top-level customer service.
• Make sure orders are prepared accurately and on time.
• Help make pizzas, sides, and desserts as needed.
• Take and process customer orders.
• Operate the register and handle cash accurately.
• Help manage delivery orders and drivers.
• Ensure food safety and store standards are followed.

Skills

Leadership

Customer service

Job description

As a Shift Manager at Domino's, you'll help lead the team and keep the store running smoothly during your shift. You’ll lead your team to provide great food, fast service, and excellent customer experience. This is a great opportunity for someone who enjoys working with people, taking responsibility, and growing into a leadership role.

What You'll Do

• Lead and support the team during your shift
• Provide friendly, fast, and top-level customer service
• Make sure orders are prepared accurately and on time
• Help make pizzas, sides, and desserts as needed
• Take and process customer orders
• Operate the register and handle cash accurately
• Help manage delivery orders and drivers
• Make sure food safety and store standards are followed
• Stock ingredients and supplies
• Keep the store clean, organized, and running efficiently
• Help resolve customer questions or concerns
• Complete basic paperwork, inventory, and shift responsibilities
• Train and support Crew Members
• Communicate with the management team about store needs and issues
• Previous restaurant or leadership experience is helpful, but not required

Grow With Domino's

The Shift Manager role can be the next step toward a long-term career with Domino's. Team members can grow from Shift Manager to Assistant Manager, General Manager, and even Franchisee. If you're ready to take the next step, lead a team, and help create a great customer experience.