Shift Manager

Minuteman Food Mart; North Carolina; Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life, Disability

401k with match

Paid time off

Flexible schedules

Team first environment

Advancement opportunities

Professional Training

Remote work in select roles

Job summary

Minuteman Food Mart in Surf City, NC seeks a full-time Restaurant Shift Manager to lead team members during shifts, oversee daily operations, maintain quality and safety standards, and deliver exceptional guest service. You will train staff, manage schedules, monitor labor costs, and ensure compliance with health and safety regulations.

The role emphasizes leadership, fast-paced multitasking, and strong communication skills to support company goals and provide a superior dining experience.

Qualifications

• Education: High school diploma or equivalent; additional education in hospitality or restaurant management is a plus.
• Experience: Minimum of [X years] of experience in the food service industry, with at least [X years] in a supervisory role.
• Skills: Strong leadership and team management abilities; Excellent communication.

Responsibilities

• Supervise and lead team members during shifts, providing direction and support.
• Oversee daily operations, ensuring compliance with company policies and procedures; monitor food quality, presentation, and safety standards.
• Ensure guests receive prompt, friendly, and efficient service; address inquiries, complaints, and feedback professionally.
• Assist in labor cost management, inventory, and supplies to maximize profitability; prepare cash registers and end-of-shift reporting.
• Create and manage employee schedules to ensure coverage during peak hours; monitor performance and conduct evaluations.
• Enforce health and safety regulations and inspect the restaurant for cleanliness and health code compliance.

Skills

Leadership

Team management

Communication

POS systems

Restaurant management software

Problem-solving

Attention to detail

Education

High school diploma or equivalent

Hospitality or restaurant management education (plus)

Tools

POS systems

Restaurant management software

Job description

# Shift ManagerHot JobSurf City, NC 28445## OverviewPosition TypeFull Time## Description***Minuteman Food Mart Shift Manager*** Join us as we grow together personally and professionally! Four Generations of family leadership continue to make it our vision to leave people better than we found them. We are more than an oil company, convenience store or restaurant, we are a family! We are improving the lives of those we touch every day by valuing the customer, caring for our 1000+ team members, and supporting our communities that we are honored to serve.POSITION OVERVIEWThe Restaurant Shift Manager is responsible for overseeing daily operations during their shift, ensuring a high level of customer service and efficient team performance. This role involves managing staff, coordinating activities, and maintaining the overall quality and safety standards of the restaurant. The Shift Manager plays a key role in supporting the restaurant's goals and delivering an exceptional dining experience. A detailed Job Description will be available when you begin employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Begin building your career and apply now for these great benefits!BENEFITS OVERVIEW* Family first atmosphere* Benefits to fit your needs: Medical, Dental, Vision, Life, Disability, 401k* Competitive Total Compensation Plans with 401k match* Paid time off in your first year* Team first environment* Paid Gym Memberships* Remote work in select roles* Monthly teambuilding exercises* Everyday Pay if needed* Flexible Schedules to attend family events* Professional Training* Advancement opportunities* Leadership TrainingEssential Job Functions:1. Team Leadership:* Supervise and lead team members during shifts, providing direction and support.* Assist in training and developing staff to enhance performance and customer service skills.1. Operational Management:* Oversee daily operations, ensuring compliance with company policies and procedures.* Monitor food quality, presentation, and safety standards to maintain high operational standards.1. Customer Service:* Ensure that all guests receive prompt, friendly, and efficient service.* Address customer inquiries, complaints, and feedback in a professional manner, striving to resolve issues effectively.1. Financial Oversight:* Assist in managing labor costs, inventory, and supplies to maximize profitability.* Prepare cash registers and ensure accurate cash handling and reporting at the end of each shift.1. Scheduling and Staffing:* Create and manage employee schedules to ensure appropriate coverage during peak hours.* Monitor employee performance, providing feedback and conducting performance evaluations.1. Safety and Compliance:* Enforce health and safety regulations, ensuring a safe working environment for all employees.* Conduct regular inspections of the restaurant to ensure cleanliness and compliance with health codes.## QualificationsEducation and Qualifications:* Education: High school diploma or equivalent; additional education in hospitality or restaurant management is a plus.* Experience: Minimum of [X years] of experience in the food service industry, with at least [X years] in a supervisory role.* Skills:* Strong leadership and team management abilities.* Excellent communication and interpersonal skills.* Ability to work in a fast-paced environment and manage multiple tasks effectively.* Proficient in point-of-sale (POS) systems and restaurant management software.* Strong problem-solving skills and attention to detail.Physical Demands:* Ability to stand for long periods and perform physical tasks, including lifting (up to [specify weight, if applicable]).* Must be able to work flexible hours, including nights, weekends, and holidays as required.* Ability to navigate a busy restaurant environment efficiently.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.