Shift Manager

Hungry Howie's Pizza; North Carolina; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Performance Bonuses

Referral Program

Flexible Scheduling

Employee Discounts

Free Pizza

Job summary

Hungry Howie's Pizza in the United States is seeking a motivated Shift Manager to oversee daily operations during designated shifts, supervise staff, and ensure customers receive outstanding service. You will ensure products are prepared to recipe, promote teamwork, delegate tasks, and report issues to management.

Responsibilities include supervising employees, monitoring performance, handling cash deposits, opening/closing registers, addressing customer concerns, and coaching new staff.

Qualifications

• Ability to supervise a team and ensure duties are performed accurately.
• Strong customer service focus and conflict resolution skills.
• Ability to manage cash handling and basic inventory tasks.

Responsibilities

• Supervise employees and assign duties.
• Monitor team performance and ensure efficient work.
• Report issues to management during shifts.
• Manage employee requests and policy compliance.
• Open and close registers, handle daily inventory, and prepare cash deposits.
• Address customer issues and resolve disputes.
• Coach and train new staff.

Skills

Team leadership

Customer service

Cash handling

Tools

Cash register

Job description

We are looking for a motivated Shift Manager to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The Shift Manager's responsibilities include ensuring that all products are made according to recipe, promoting a team culture that values customer service, delegating tasks, handling cash, and reporting any issues to the manager.

To be successful as a Shift Manager, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top Shift Manager should be able to ensure smooth and efficient workflows.

Shift Manager Responsibilities

• Supervising employees and assigning duties.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for the daily inventory and preparing cash deposits.
• Handling customer issues and employee disputes.

Benefits

• Performance Bonuses
• Referral Program
• Flexible Scheduling
• Employee Discounts
• Free Pizza

Hungry Howie's Pizza is a national franchise that offer carryout and delivery services. We are currently looking to build our team, this is a great opportunity for a first time ever job or someone looking to grow within a growing company. We are looking for managers, kitchen help, and delivery drivers. Delivery drivers must be 18 years of age and you get to earn cash to take home at the end of every shift. We are also seeking all levels of management experience.