Shift Manager

Arby's; Norman (OK); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

HSA

Disability insurance (short & long)

Life Insurance

Legal Plan

Pet Insurance

EAP

401(k) match

Paid Time Off

Employee Resource Groups

Tuition Reimbursement

Job summary

Flynn Arby’s is seeking a Shift Manager to join our team in Norman, OK. You will oversee daily operations, including food preparation, customer service, and cleanliness, while leading and coaching staff to meet service standards.

The role requires 2+ years of supervisory experience in food/hospitality, strong communication skills, and the ability to thrive in a high-energy setting. We offer a comprehensive benefits package and opportunities for advancement.

Qualifications

• 2+ years of supervisory experience in the Food/Hospitality industry.
• Proven ability to lead a team and deliver exceptional customer service.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work in a fast-paced and high-pressure environment.

Responsibilities

• Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness.
• Train and develop team members to ensure they consistently deliver exceptional service.
• Strictly adhere to all company policies and procedures to maintain a high standard of quality.
• Successfully implement strategies to drive sales and achieve financial targets.
• Monitor and maintain inventory levels to reduce waste and improve efficiency.
• Collaborate with other Shift Managers and the management team to continuously improve processes and procedures.

Skills

Supervisory experience

Customer service leadership

Communication skills

Organizational skills

Team training

Job description

Flynn Arby’s joined Flynn Group in 2018 with the acquisition of 300+ restaurants. Today we are the largest Arby’s franchisee in the world and continue grow by building new stores and acquiring other franchise operators.

We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee’s, Arby’s, Panera Bread, Pizza Hut, Taco Bell, Wendy’s and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.

Are you ready to advance your career? Flynn Arby's is seeking a Shift Manager to join our outstanding team. As a leader in the Food/Hospitality industry, Flynn Arby's is renowned for its exceptional service and impeccable execution. We are searching for a skilled professional who is driven, thorough, and dedicated to providing exceptional customer experiences. If you thrive in a dynamic setting and want to make a substantial difference, this opportunity is perfect for you!

Responsibilities

• Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness
• Train and develop team members to ensure they consistently deliver exceptional service
• Strictly adhere to all company policies and procedures to maintain a high standard of quality
• Successfully implement strategies to drive sales and achieve financial targets
• Monitor and maintain inventory levels to reduce waste and improve efficiency
• Collaborate with other Shift Managers and the management team to continuously improve processes and procedures

Requirements

• Minimum of 2 years of experience in a supervisory role in the Food/Hospitality industry
• Proven ability to lead a team and deliver exceptional customer service
• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• Ability to work in a fast-paced and high-pressure environment
• Flexible availability, including evenings, weekends, and holidays

This position offers a robust benefits package, Health Savings Account (HSA), Short & Long Term Disability, Life Insurance, Legal Plan, Pet Insurance, Employee Assistance Program (EAP), 401(K) Plan + Company Match, Paid Time Off, Employee Resource Group(s), Tuition Reimbursement program through Colorado Technical University, and much, much more! (Full Time / Part-Time). (must work at least 30 hours a week).

Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!