Shift Manager

Wings Etc.; Newburgh (IN); On-site; USD 19,000 - 25,000; Full time

Job summary

Wings Etc. in Newburgh, IN is seeking a Shift Manager to lead our quick-service team and deliver exceptional guest experiences. This role focuses on customer service leadership, cleanliness, and smooth daily operations within a casual, family-friendly setting.

Ideal candidates bring a positive attitude, reliability, and a willingness to work flexible hours including days, nights, weekends, and holidays. Join us to grow with a supportive team in a growing regional franchise.

Qualifications

• Experience in food service or hospitality preferred.
• Excellent customer service and positive attitude.
• Ability to train and supervise staff.
• Comfort with fast-paced shifts.

Responsibilities

• Deliver a positive first impression through exceptional customer service.
• Maintain a sparkling clean and organized environment.
• Provide customers with information about our yogurt products and choices.
• Acknowledge and thank every customer as they enter and exit.
• Complete duties with punctuality and consistency.
• Be flexible and cooperative with staff to achieve team goals.
• Perform housekeeping duties as needed.

Skills

Customer service

Team leadership

Communication

Flexibility

Multitasking

Job description

Wings Etc. Shift Manager

Are you looking for a dynamic work environment where you can thrive and make a difference? Do you want to be part of a fun team that values your contributions? If so, this is the perfect opportunity for you!

Join our loving team as a Shift Manager in the Food & Beverage industry! We are seeking motivated individuals who possess excellent customer service skills and a positive attitude. This role offers you the chance to grow within the organization while providing an exceptional experience to our customers.

Key Responsibilities:

• Deliver a positive first impression through exceptional customer service.


• Maintain a sparkling clean and organized environment by upholding store cleanliness standards.


• Provide customers with pertinent information about our yogurt products and choices.


• Acknowledge and thank every customer as they enter and exit the store.


• Complete all duties assigned by management with punctuality and consistency.


• Be flexible and cooperative with staff to accomplish team goals.


• Perform housekeeping duties as needed.

Ideal Candidate Qualities:

• Excellent customer service skills with a positive attitude.


• Ability to work days, nights, weekends, and holidays as needed.


• Strong multitasking abilities and a knack for seamless maneuvering.


• Self-motivated with a quick-to-learn aptitude for growth.


• Experience in prepping fresh fruit toppings efficiently.

Why Join Us?

• Be part of a supportive and enthusiastic team.


• Opportunities for career advancement within the organization.


• Gain valuable skills in customer service and team management.

Wings Etc. is a family-friendly grill and pub founded in 1994 by Jim Weaver in northern Indiana, focusing on a casual, non-corporate atmosphere with award-winning jumbo Buffalo wings, extensive sauce options, and a casual vibe. The restaurant chain is known for its \Good Food, Great Times\ philosophy, offering a diverse menu of wings, burgers, and other pub fare, alongside numerous TVs broadcasting sports. It operates as a franchise system with over 80 locations across the U.S. and emphasizes community and an excellent guest experience.