Shift Manager

McDonald’s; New York (NY); On-site; USD 22,730 - 25,485; Full time

Benefits offered by this job

Employee discounts

Free meals

Paid time off

Tuition reimbursement

Training and advancement

Direct deposit

401k plan

Medical/dental/vision benefits

Job summary

McDonald’s in New York, NY is seeking a Shift Manager to lead daily operations and drive guest satisfaction. You’ll oversee crew scheduling, coach team members, and ensure fast, friendly service in a high-volume restaurant.

Join a supportive franchisee team offering growth opportunities, productive scheduling, paid training, and industry-leading benefits. You’ll be expected to uphold food safety, quality and McDonald’s standards while controlling costs.

Qualifications

• Experience leading a restaurant crew and ensuring guest satisfaction.
• Ability to communicate effectively in a fast-paced environment.
• Strong decision-making and problem-solving skills.

Responsibilities

• Lead crew scheduling and operations to ensure smooth service.
• Monitor food safety, cleanliness, and McDonald’s standards.
• Drive profitability and manage safety, inventory, and team training.

Skills

Customer service

Team leadership

Communication

Job description

Shift Manager | McDonald's# Shift Manager15 SHEFFIELD AVE (25056)## Job DescriptionFlexible scheduling with a side of always feeling valued. This restaurant offers a job combo that will fit YOU.**PERKS & BENEFITS:*** Employee discounts and free meals* Paid sick leave and/or paid time off* Tuition reimbursement and/or educational assistance* Training and advancement opportunities* Weekly direct deposit* 401k plan\** Medical, dental, and vision benefits\*And much, much more!*\*Available to full time employees in select locations.*This role is **vital** to the operations within the restaurant because you’ll:* **Lead the experience:** Handle and oversee crew schedules* **Inspire and Empower:** Provide encouraging leadership for crew and managers to provide an outstanding guest experience* **Understand that teamwork is key:** Supervise and lead food safety and cleanliness measures to meet McDonald’s standards* **Take action first:** Take measures around safety, security, inventory, and profitability* **Never stop learning:** Cultivate and encourage training, education, and continued learning within the restaurant* **Be results-oriented:** Drive and expect a high level of performance from the teamTo be a **successful Shift Manager**, you’ll need:* Passion for helping and serving others (customers and fellow team members);* Strong customer service and support focus;* The ability to communicate effectively and anticipate customer needs; and to provide solutions and make decisions in a fast-paced environmentStarting pay rates ranging from 16.50-18.50**So, what’s your job combo?***We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).**This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.**This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.*