Shift Manager

McDonald's; New Albany (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401K

Paid vacation

Free meals

Employee discount

Tuition assistance

Uniforms provided

Flexible hours

Advancement opportunities

Referral bonuses

Bonus programs

Job summary

McDonald's New Albany, IN is seeking a dedicated Shift Manager to lead daily restaurant operations and ensure outstanding guest experiences. This role emphasizes strong people leadership, scheduling, and safety compliance in a fast-paced, community-focused environment.

As a franchisee-operated location, you’ll collaborate with crew and managers to drive service excellence, maintain cleanliness, manage inventory, and uphold McDonald's standards while supporting career growth through training and

Qualifications

• Passion for helping and serving others (customers and team).
• Strong customer service and support focus.
• Ability to communicate effectively and anticipate customer needs.
• Provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results oriented: Drive and expect a high level of performance from the team

Skills

Customer service

Communication

Leadership

Decision making

Job description

Join Our Team

Take a look at our Benefits:

• Competitive Pay
• 401K
• Semi-Annual Raises
• One Week Paid Vacation
• One FREE Meal Per Shift, up to $45 Value Per Week
• 30% Employee discount at participating McDonald’s
• Up to $3, 000 Tuition Assistance
• FREE Uniforms, 2 or More
• Flexible Hours — Full Time or Part Time (ex. 5am-8am, 11am-2pm, 5pm-8pm)
• Advancement Opportunities
• Immediate Employment
• McPerks for numerous discounts
• Employee Referral Bonuses
• Profit Incentive Bonuses
• Paid Training Classes
• Health and Dental insurance programs available
• And many, many more!

Shift Manager

Flexible scheduling with a side of always feeling valued. A role in your local McDonald’s franchisee owned restaurant offers a job combo that will fit YOU.

This role is vital to the operations within the restaurant because you’ll:

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results oriented: Drive and expect a high level of performance from the team

To be a successful Shift Manager, you’ll need:

• Passion for helping and serving others (customers and fellow team members);
• Strong customer service and support focus;
• The ability to communicate effectiveley and anticipate customer needs; and
• To provide solutions and make decisions in a fast-paced environment

So, what’s your job combo?

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.